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I love Thai Food, and Thai Basil met all my expectations. They have delicious Pad Thai, as well as Yellow Curry Chicken. I go there at least 3 times a month. If you like Thai Food, you must try... More
I love Thai Food, and Thai Basil met all my expectations. They have delicious Pad Thai, as well as Yellow Curry Chicken. I go there at least 3 times a month. If you like Thai Food, you must try them! Highly recommended!
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I will not go back to this restaurant again. The servers are all rude. This place is the worst Thai restaurant I have ever been to in the MA area.
I will not go back to this restaurant again. The servers are all rude. This place is the worst Thai restaurant I have ever been to in the MA area.
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My parents and I were visiting Boston. We were in this area for lunch and decided to try Thai Basil (because they had a decent amount of vegetarian options). It was a pretty good choice! My mom and... More
My parents and I were visiting Boston. We were in this area for lunch and decided to try Thai Basil (because they had a decent amount of vegetarian options). It was a pretty good choice! My mom and I had the Veggie Pad Thai, and my dad ordered the veggie yellow curry. Very good! Not bad at all for the price we paid. My dad also got Thai Iced Tea, and he enjoyed it.
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the waitresses were VERY RUDE the lady got our order wrong and when we tried to point it out she started screaming at us and said they didn't care if we never showed up again.. HORRIBLE HORRIBLE... More
the waitresses were VERY RUDE the lady got our order wrong and when we tried to point it out she started screaming at us and said they didn't care if we never showed up again.. HORRIBLE HORRIBLE service.. plus when i tried to explain that its rude to scream and that the no.1 rule of business is customers are always right she said no they're not in this rest. we are! can you imagine? i wouldnt recommend it to anyone.. even the food has become less good than it used to..nothing special at all about this place..horrible expererience.. never again!
Pros: okaaay food
Cons: everything else esp. service
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Food is good for the price, but the staff needs to be trained to respect the customers. I ordered seafood noodles, and found pieces of beef in it. I do not eat meat, specially beef. I complained... More
Food is good for the price, but the staff needs to be trained to respect the customers. I ordered seafood noodles, and found pieces of beef in it. I do not eat meat, specially beef. I complained about it to three different people and finally they got me a new dish. When I was leaving, the waiter told me " Good bye - Seafood", which I found to be very rude. And it shows that they dont respect other cultures and religions. I will not eat there again.
Pros: Good price for the food and location
Cons: Very ill-mannered staff.
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Multiple reports and rumors of rodents in their kitchen. Would not eat there again after hearing this.
Multiple reports and rumors of rodents in their kitchen. Would not eat there again after hearing this.
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This place has an awesome location, great to stop on newbury st. The food was pretty decent thai, nothing spectacular. Ambience- nothing special. The main plus is that it was very cheap ( at least... More
This place has an awesome location, great to stop on newbury st. The food was pretty decent thai, nothing spectacular. Ambience- nothing special. The main plus is that it was very cheap ( at least for lunch) and portions are good. But, they wanted to take our order the second we sat down, really annoying because the restaurant was not even close to full yet.
Pros: good food, price
Cons: little ambience, staff a little pushy
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Having worked in the building above Thai Basil for 5 years, it has become my go-to meal. It's not creative or innovative. It's not fine dining or elegant or atmospheric. But it is consistently good... More
Having worked in the building above Thai Basil for 5 years, it has become my go-to meal. It's not creative or innovative. It's not fine dining or elegant or atmospheric. But it is consistently good American-Thai food. I have never eaten in the restaurant, but the staff with whom I order & pick up from are always polite and VERY fast. I don't usually wait more than 10 minutes from calling an order in to pick it up.
The dishes I've enjoyed most are: Spring Rolls; Fresh Basil Rolls; Chicken Satay; any of the soups or salads; Pad Thai; Yellow, Red or Green Curry. It's fairly inexpensive for this street and filling. They have excellent (& cheap) lunch specials for those who work in the area. I recommend it for those looking for a tasty & casual meal. In fact, I think I'll bring home some tonight for dinner!
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The food was okay while the service was terrible. Some of the servers had attitude. Not only they didn't greet their customers, they didn't even put a smile on their face. One waitress was yelling... More
The food was okay while the service was terrible. Some of the servers had attitude. Not only they didn't greet their customers, they didn't even put a smile on their face. One waitress was yelling at me, "do you want anything else?" while I was in a conversation with my friends. How rude! Honestly, I didn't expect "great" service from them when I decided to dine there. But I didn't think it would be this bad.
Cons: SERVICE
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When I lived in Boston, I used to go to Thai Basil once a week. Either eat in or take out. The staff is wonderful (Nit is so sweet), they remember me even thought I have moved away and only go when... More
When I lived in Boston, I used to go to Thai Basil once a week. Either eat in or take out. The staff is wonderful (Nit is so sweet), they remember me even thought I have moved away and only go when I am in town (it is the only place I HAVE to go to when I return to Boston. The Tom Yum Chicken Soup is to die for; I haven't found any better in my new home of Chicago and beleive me I have tried. For me it is the one I measure all other Thai restaurants against.
Pros: amazing food, staff, location
Cons: little loud
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