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I planned this trip for my husband as a surprise before our first baby comes in January. I work in...
More 3 months ago
I planned this trip for my husband as a surprise before our first baby comes in January. I work in the Hotel industry and found myself taking notes about how to improve my 4 star property through stealing ideas from the staff of the Lenox.
Upon arrival, valet was prompt, quick and informational. Led us into the front desk for our check in. The front desk staff answered all of my questions, pointed me to great restaurants, shopping ect. Asked if I needed anything special and why I was visiting Boston. I felt like family! We walked into our room and immediately, the phone was ringing to see if "everything was to our liking". I had prearranged for sparkingling cidar and chocolate covered strawberries to be delievered and they were waiting for us!
The room was a handicapp accessible room (which we didn't need) but enjoyed the space! The view...there wasn't one, but that was not on our list of important details. The bathroom was VERY spacious and clean. The only little problem...the sink counter space is way to small to put any of your toiletries on. If that's all I have to complain about, then it was a perfect stay.
The conceirge knows his stuff and doesn't hesitate to reccommend places to eat, shop ect. Also, the manager on duty in the lobby greets EVERYONE with personal contact of a hello, nod, smile or a question about their stay.
Perfect location for the Hotel, as we walked all over the city. Close to Newbury, Fenway, and if you're up to is, Faneuill Hall. I would absolutely go back to this hotel!!
Pros: Great location
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Charles Street Inn
Category:
Hotels & Lodging
94 Charles St
Boston,
Massachusetts 02114
(617) 275-5633
On one of the coolest streets in Beacon Hill is this private, quiet little gem. Each of the nine...
More 10 months ago
On one of the coolest streets in Beacon Hill is this private, quiet little gem. Each of the nine rooms has been stunningly decorated and named for a historic figure. We stayed in the Henry James room, a king with canopy. After seeing 7 of the nine rooms we would have been happy in any of them. Having stayed in 5 star hotels all over the world, Paris, Beijing, Vienna, this Inn rivals the best in detail while being true to an historic ideal. Within a half a block from the front door are wonderful shops, bars and restaurants. A perfect location to leave the car and explore by foot or subway. They have therapy tubs and a fireplace in every room! A true taste of the Victorian era with all the modern conveniences. We will be back! Lisa, Kestlesmom
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My exceptional experience at the Onyx started when I booked my room at the hotel. After much...
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My exceptional experience at the Onyx started when I booked my room at the hotel. After much research, which led me to the (mostly) great reviews, I booked it at a reasonable price. Several days later, I decided that I wanted to do something special for our anniversary, so I called the hotel and asked if I could have a bottle of white wine waiting for us upon check in. The gentleman helping me on the phone told me that they could do ?pretty much anything I wanted.? I ended up setting up wine, chocolate covered strawberries and a rose petal turn down. Over the course of the next few weeks, I called several times to check on a few things. Every time I called I spoke with someone extraordinarily friendly and helpful (Evan and Cecilia at the front desk stand out especially) and I really felt like I was a special guest. The day of our arrival I had a bit more communication with the desk as my surprise was about to unfold, and I knew I was in good hands. They had everything prepared and when I arrived at the room, everything was perfect. The rose petals were all over the bed and the floor and the room looked beautiful.
Aside from my special experience, I should point out that we were treated wonderfully, with fabulous customer service, and we witnessed the same toward others (which is a great feeling!) We overheard the young man working the front desk on the phone giving detailed directions to a guest on their way and even offered to stay on the phone with them until they had reached the hotel. EVERYTHING was totally above and beyond a ?normal? hotel experience: The friendly thorough check-in; The welcome sign and bowl of treats for the ?pet-of-the-day?; The Aveda toiletries; The advertised eco-friendly aspects; And the funky stylish decor of the rooms - this hotel deserves much praise.
Lastly, anyone who says the rooms are small is definitely from a small town themselves and not used to a city hotel. The rooms are perfectly sized for a couple.
Pros: Very close to many tourist and historical attractions, even if not in the ?heart? of it all. AMAZING customer service. Beautiful rooms and amenities.
Cons: Slightly pricey for "casual" visits. Save for special occasions.
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I was in town on business and staying at the Marriott. I dined several times at Oceana and was...
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I was in town on business and staying at the Marriott. I dined several times at Oceana and was never disappointed! The food was always just as I ordered and was delicious every time. My server was very attentive to my needs. I would highly recommend this restaurant!
Pros: Convenient, Great Selection of food and wine, Fantastic Service.
Cons: I can't eat here every night!!
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Colonnade Hotel
Category:
Hotels & Lodging
120 Huntington Ave
Boston,
Massachusetts 02116
What a great renovation. The rooms are beautiful and very clean. We had a great time and the...
More 1 month ago
What a great renovation. The rooms are beautiful and very clean. We had a great time and the location cannot be beat!!
Pros: Rooms and recent renovation, service, location, location
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Harborside Inn
Category:
Hotels & Lodging
185 State St
Boston,
Massachusetts 02109
I have been here once before and I thought it was so pretty and the rooms are so clean and big it...
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I have been here once before and I thought it was so pretty and the rooms are so clean and big it was so nice to stay at and I told myself I would come back if I had too its great here. I paid at that time $100 and that was not too long ago. It is very clean and when you walk in you know you will have a happy stay here.
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My 2nd time staying here and am so glad I found this gem of a hotel in the Back Bay area. I...
More 2 years ago
My 2nd time staying here and am so glad I found this gem of a hotel in the Back Bay area. I proposed over a romantic dinner in the Deluxe Corner Suite. The staff had set up the room perfectly and created a beautiful ambiance (rose petals, soft music and lights...). The meal was fantastic. It was a most memorable stay.
At the Cuffs bar, a bartender served us the perfect iced coffee drink! Everyone was so polite and helpful and I will definitely return!
Pros: Location in the Back Bay, Service, Cleanliness
Cons: None
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My guest and I arrived a bit early but it was no problem. They were VERY professional, it was the...
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My guest and I arrived a bit early but it was no problem. They were VERY professional, it was the *cleanest* B&B I've ever stayed in...they answered all my questions and were just great guys all around.
I will be sure to stay there *Every* time I visit Boston. Why stay in a hotel when you can be treated like royalty?!
Pros: clean, unique, professional, location location location, friendly staff, great breakfast
Cons: parking
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The Park Plaza Hotel is right in the heart of Boston. The hotel provides easy access to all the...
More 1 year ago
The Park Plaza Hotel is right in the heart of Boston. The hotel provides easy access to all the plaza shops and restaurants and everything in Downtown Boston is just a short walk away. The lobby of the plaza is immaculate and everything you need is easy access in this hotel.
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The fours seasons is a world class hotel; i have stayed here many times, and will continue to come...
More 2 years ago
The fours seasons is a world class hotel; i have stayed here many times, and will continue to come back. the service is impeccable, and the quality of the rooms is great; doormen are very friendly and helpful;
its a four seasons -- you cant go wrong.
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