Currently sitting in the waiting room for routine OB appointment, and as usual we have some time to kill. The doctors and nurses here are nice, bright, and reassuring (it's a group practice model) but the office itself is terribly run. The wait is typically >30 mins for a 5-10 min visit. Scheduled appointment times are a complete joke. When you show up your name goes on a waiting list to be seen, first-come first-serve. Today they are "about 35 mins" behind. There are many secretaries so you'd think they could get this scheduling thing figured out or at least have the courtesy to call when running behind... but no.