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We have ordered from Upper Crust a handful of times. Three times, out of say, six, they have gotten our order wrong. Tonight was one of those times! I called them and the employee who picked up... More
We have ordered from Upper Crust a handful of times. Three times, out of say, six, they have gotten our order wrong. Tonight was one of those times! I called them and the employee who picked up said "Sorry- we mess up a lot these days." He offered to credit my account- for the third time. Needless to say, we will not be returning. It was a SIMPLE order, and it shocks me that the business doesn't care enough to listen to their customers!
Pros: None
Cons: They are rude and incompetent
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This is the absolute best pizza I have ever eaten. The prices are very affordable as well. YUMMY YUMMY YUMMY!
Pros: Pizza, Price
Cons: None
This is the absolute best pizza I have ever eaten. The prices are very affordable as well. YUMMY YUMMY YUMMY!
Pros: Pizza, Price
Cons: None
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UC is the place for a great slice -- their daily selections are creative and YUM! The crust is crispy, the specialty toppings are tasty (!) and their rustic tomato sauce is to die for.
Grab a... More
UC is the place for a great slice -- their daily selections are creative and YUM! The crust is crispy, the specialty toppings are tasty (!) and their rustic tomato sauce is to die for.
Grab a slice and head across Beacon Street for a lunch in the Public Garden for a quick lunchtime escape!
Pros: Excellent pizza!!!
Cons: Staff can be a little rude, but hey, we all have bad days...
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Read the reviews on this page, and new to the neighborhood, trotted off to The Upper Crust with a watering mouth. Then waited almost an hour for my pizza.
So much for freshly made.... they forgot... More
Read the reviews on this page, and new to the neighborhood, trotted off to The Upper Crust with a watering mouth. Then waited almost an hour for my pizza.
So much for freshly made.... they forgot I was there and said they'd shouted my name repeatedly, but it was my fault as I kept ignoring them.
OK, mistakes happen, but I was stood right next to the guy doing the calling the whole time, They could have made amends with a friendly apology - instead, I was left with soggy pizza and a bad impression.
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Yum!
by
wewillsee
1 year ago
Great pizza! This place deserves all 5 starts. I found the pizza to be superb. Fantastic! The options are many, the service is quick and friendly. The pizza tastes fresh because it is. Great.
Great pizza! This place deserves all 5 starts. I found the pizza to be superb. Fantastic! The options are many, the service is quick and friendly. The pizza tastes fresh because it is. Great.
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Usually go to the Charles Street location and very happy. Tremont Street location just opened- may want to give some time before visiting. Service is beyond bad. Waited over 25 minutes for a... More
Usually go to the Charles Street location and very happy. Tremont Street location just opened- may want to give some time before visiting. Service is beyond bad. Waited over 25 minutes for a slice of plain, then looked at me as if I was the crazy one for complaining. Go to the UCP website and notice there's no way to contact them, probaly for a reason
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i was in town for the weeknd with my wife, and we were craving some real, genuine pizza.. tghe concierge at our hotel recommended the upper crust, and were we glad he did! this pizza is what pizza... More
i was in town for the weeknd with my wife, and we were craving some real, genuine pizza.. tghe concierge at our hotel recommended the upper crust, and were we glad he did! this pizza is what pizza is supposed to be - the dough was fresh, the veggies were crisp, and the sauce was good enough to eat with a spoon.. i guess there are a few other locations (we were told by some other local customers), but i can't image any have the same funky atmosphere.
Good work, guys! Open down south...
Pros: the ingredients and final product
Cons: can't think of any.
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the pizza is huge! One slice is basically two! I love their pizza, it really just tastes so good. the people working there are pretty awesome. They have many varities to choose from.
the pizza is huge! One slice is basically two! I love their pizza, it really just tastes so good. the people working there are pretty awesome. They have many varities to choose from.
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Up from the Cape and we stopped at Upper Crust and I have to say that I thought the pizza was fantastic. A little bit of a line but not a long wait at all. All the people there let me know that this... More
Up from the Cape and we stopped at Upper Crust and I have to say that I thought the pizza was fantastic. A little bit of a line but not a long wait at all. All the people there let me know that this must be a pretty popular place to eat and must have pretty good food. I was surprised by some of the other reviews I read, I thought that I got great service there and the staff was very friendly and would highly reccomend anyone to check it out. My Review. Fantastic, fantastic, and well....Fantastic. A five out five stars.
Pros: Excellent pizza, friendly service
Cons: Have to travel from the Cape to eat there.
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In my entire 50 years of eating pizza, the Upper Crust on Charles St. would rate #1! The family style open table dining is wicked fun and the staff efficient , engaging and entertaining! My demented... More
In my entire 50 years of eating pizza, the Upper Crust on Charles St. would rate #1! The family style open table dining is wicked fun and the staff efficient , engaging and entertaining! My demented friends and i will drive an hour to Upper Crust to have arguably the best pizza EVER!! PERIOD! Sauce, cheese, crust ratio a masterful blend....
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