When you have a great haircut, you can wear rags or riches and always look terrific. When you have someone who knows hair, who can look at your face and complement it with a cut that looks as good... More

When you have a great haircut, you can wear rags or riches and always look terrific. When you have someone who knows hair, who can look at your face and complement it with a cut that looks as good on day 45 as it does on day 1, you're in real luck. I can't tell you how long I looked for someone who knew how to cut hair, and who made me look good. I found Deneen about four years ago, and haven't had one bad haircut in all that time. I love her! Pros: Deneen is an artist!
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I am very particular about my personal appearance and have been to many salons in and out of Boston. Since I found Betty, my hair has been fabulous. Ever since I started going to Betty, even... More

I am very particular about my personal appearance and have been to many salons in and out of Boston. Since I found Betty, my hair has been fabulous. Ever since I started going to Betty, even strangers compliment the color and cut. Betty's expert work has been further enhanced by Keratin treatments, which I started in the spring. I exercise a lot, and the Keratin has made taking care of my hair much easier. Additionally, Betty does eyelash extensions, which I cannot live without. No more wasted $$$ on the latest mascara and tedious efforts applying it. I can actually apply every day make-up in less than 10 minutes now that I do not have to labor over mascara. For me, the ambiance at Dekwa is perfect -- no Newbury St condescending attitude. Given the quality of workmanship, the personal attention, and the time I save because I do not have to fuss with hair and make-up, I feel the pricing is very reasonable. The results make dealing with the parking hassle worth the effort. Pros: Color & highlights, cuts, keratin treatments, false lashes Cons: parking
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I just got the Brazilian Keratin treatment done for the second time at DeKwa. It was great, my hair came out so nice. And the great thing is that it didnt even damage my hair because it was a... More

I just got the Brazilian Keratin treatment done for the second time at DeKwa. It was great, my hair came out so nice. And the great thing is that it didnt even damage my hair because it was a subsitute for flomohydrat. Which means the product was Great. Which means, that DeKwa uses products that are top of the line. This is a five star salon, my stylist Betty was awsomee! She kept me entertained, and when i was cold she even got me a blanket. i had a great expericance there. They have great service, great stylist, great products, and very good haircuts. By the way; i did get my hair cut . And it came out just the way i wanted. I give five big starts to this salon, and recomend it to anyone thats intrested in a great experience you wont forget or regret . Pros: Betty ! Cons: Wish i didnt have to take the train .
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I recently had the pleasure of having my hair cut and highlighted by Deneen at Dekwa Elements of Hair. In the past at other salons I've had to give more description of the color I wanted, yet,... More

I recently had the pleasure of having my hair cut and highlighted by Deneen at Dekwa Elements of Hair. In the past at other salons I've had to give more description of the color I wanted, yet, never really quite got the color I was hoping for. Deneen just "got it" - and she also just knew what my hair needed in terms of the cut as well. I am amazed at how much better my hair falls, how much better my hair feels, and how much healthier it is since my visit to Dekwa. I love love love the Dekwa spray in straightener product - I almost never have to plug my flat iron in and can simply just dry it straight with the use of this stuff. Their shampoos and conditions rock too. I love this place! Pros: Awesome products
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f you are thinking about going to see KYLE, RUN DON'T WALK! I got a Locks of Love hair cut and I was very nervous as I have always had long hair. Kyle made it simple and easy, and made me laugh the... More

f you are thinking about going to see KYLE, RUN DON'T WALK! I got a Locks of Love hair cut and I was very nervous as I have always had long hair. Kyle made it simple and easy, and made me laugh the whole time. Cut four pony tails...wash felt great with mint like tingles on my scalp! Kyle gave me the exact cut I was looking for. I walked out of the salon feeling like a million bucks. My cut was free because of a scheduling mix up, normally Kyle is $25 Locks of Love. Everyone seemed friendly and the salon had a nice clean feel to it. Locks of Love is a great thing to begin with, if you are thinking about donating your hair Kyle will make you feel at ease and you get pampered at a high end salon for a 'super cuts' price! Pros: Locks of Love involvment Cons: Parking COULD be a hassle
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I came to Betty wearing a baseball hat every time she saw me for hair color. One day she told me that if I did the Yuko Japanese Hair Relaxer, I could have the long, silky hair I had always... More

I came to Betty wearing a baseball hat every time she saw me for hair color. One day she told me that if I did the Yuko Japanese Hair Relaxer, I could have the long, silky hair I had always desired...rather than the course, unruly curly hair I hid in a ponytail under a baseball hat! I was skeptical because you always hear relaxers are bad for the hair, but Betty was so knowledgeable, and gave me so many positive references to talk to before I made a decision, that I could not resist! As a lawyer, I am very type A, and like things well perfect! Every person that I called could not say enough about how happy they were with Betty's work and the Yuko relaxer. I couldn't resist and 3 years ago I did it! I am in love with my hair! I have the long, healthy, full locks I always dreamed about. Betty was fantastic, she told me everything that was going on during each step of the process and now I live in NYC and return to see her for root touch ups twice a year! I wouldn't trust a sole besides her to touch my hair! I will say this, to anyone anywhere considering a relaxer, be honest about what you have done to your hair in the past such as bleaching, other relaxers etc., as a professional cannot read your mind and know what you have done to your hair previously, as all of those things matter in the successful outcome of any relaxer process. Betty I can never thank you enough for taking the time and care with my hair, and leaving me with gorgeous...so I am told....healthy straight hair! Pros: Trained and beyond knowledgeable in Yuko Japanaese Relaxer Cons: None! I come from NYC twice a year just to see Betty!
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I was ready to cut off the long hair I have had all of my life. It is EXTREMELY nappy, frizzy and completely unruly. When I was younger, my hair was naturally curly but as I got older the curls... More

I was ready to cut off the long hair I have had all of my life. It is EXTREMELY nappy, frizzy and completely unruly. When I was younger, my hair was naturally curly but as I got older the curls turned to ugly frizz. I called Betty Hawes to ask her to cut it all off. Knowing that I am really attached to my long hair, she suggested we try the Yuko/Keratin process. I AM IN LOVE!!!! I can wash it and just go. No more hours with the blowdryer and flat iron getting it to look straight and shinny only to be a frizz ball as soon as I walk outside. No more worrying about getting caught in th rain and ending up with an afro! So I have to say thank you to Betty for giving me an alternative to the crew cut I was ready for! Pros: Stays straight in Humidity Cons: None that I can find
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I started going to Betty well before she moved to Dekwa. My entire family, 3 of my friends, even my boss goes to her for color, cuts, relaxers, conditioning treatments, and the best blowdry... More

I started going to Betty well before she moved to Dekwa. My entire family, 3 of my friends, even my boss goes to her for color, cuts, relaxers, conditioning treatments, and the best blowdry ever! I started doing the Yuko 4 years ago and have it done twice so far. I loved it - I have very thick, healthy, curly, color treated hair. Anyone who has unhealthy hair - its your own fault - take care of it - how you ask? Go to a great hair sytlist like Betty who keeps your hair looking healhty and great! I now do the Keratin treatments and love them even more! I like being able to go back a nd forth with wavy hair and straight hair and this is the best way to do it! I would do the Yuko again too but most of all I would never let anyone touch my hair except for Betty! Pros: Betty Cons: wish it were closer to my home ;)
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Back in October (9 months ago) I did the Japanese hair strightening with Betty. I did my research and thought about this for years.....and was extremely disappointed with the outcome. I hesitated... More

Back in October (9 months ago) I did the Japanese hair strightening with Betty. I did my research and thought about this for years.....and was extremely disappointed with the outcome. I hesitated to write anything before now because I didn't want to be responsible for ruining somebody' reputation. But when I saw the previous complaint I decided that I should let other people know that my hair was totally destroyed by this salon. My hair is still fried, takes just as long to style,& the salon never refunded any money even when I went back and showed them my hair. They did re-touch a few places which were just horrific but they made me feel badly about coming back in and pretended everything was fine....even though I could tell that they knew it wasn't. My intent is not to ruin their reputation but to let other people know not to use the salon for this service....I will show you my hair!! Cons: spent a lot of money to get damaged hair
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My experience with Betty was horrible. First of all, the girl at the front desk quoted me one price but once I got in the salon on the day of the appointment Betty quote a much higher price. She... More

My experience with Betty was horrible. First of all, the girl at the front desk quoted me one price but once I got in the salon on the day of the appointment Betty quote a much higher price. She promised me I would just have to use my straightening iron for touch ups and that I could dry my hair faster using only my fingers(no brush, comb, etc). However, I found myself spending 30 minutes to dry my hair to find it wavy in spot and still frizzy/bushy. I then had to spend another 20 min with the straightener. In addition, while I was getting the process done the timer had 10 more minutes left on it until the product had to be washed out and Betty decided this was the time to run to the convenience store to get a snack. (As you all know if the product is left on too long it could damage hair) She had the "assistant" wash out my hair because she was gone when the timer went off. Frankly, when im spending $800 to have my hair done she should send the "assistant" to get her a bag of chips and soda while she stays and attends to my hair. UNBELIEVABLE! In addition, upon returning home and washing my hair my scalp began to feel very hard at the roots/base of the hair in different spots of my head. After numerous attempts to reach betty, and she called me back about 4 days later as I was terrified about if my hair was damaged she finally called me back and assured me that it was not damaged(of course). Couple months later I got my hair cut with my regular stylist who told me that Betty had damaged my hair as she could tell when it was wet that there was a line of breakage. So, I basically can never do this again because that line of breakage would be too vulnerable to the amount of heat needed during this process and would break. My stylist was positive that this was the Yuko Stylists error (Betty). Not only did Betty miss out on a customer coming back for the root retouch, but I will make sure that nobody I know in the surrounding Boston area never goes here to get this done. I have friends who were considering it and they definitely wont be going to Betty! Take my advice and research one of the other salons to go to on Newbury.
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