My 15 month old son and I went to the Monkey Dooz at Canyon Crest Riverside. Poor customer service. The lady was very rude. No hi's or hello's when we got there. So rude. It was a bad... More

My 15 month old son and I went to the Monkey Dooz at Canyon Crest Riverside. Poor customer service. The lady was very rude. No hi's or hello's when we got there. So rude. It was a bad experience and we were the first customers!
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My daughter had her haircut at the Boise location 1 week before it closed. It was the worst haircut I've ever seen. The ladies at daycare thought she had cut it herself. I began calling to... More

My daughter had her haircut at the Boise location 1 week before it closed. It was the worst haircut I've ever seen. The ladies at daycare thought she had cut it herself. I began calling to complain the next day, took 16 calls before anybody answered the phone at either location (seriously!). Was lied to many times (owner "will call you right back" and never did; one lady told me she was the owner but this wasn't true, then was told a refund check was being put in the mail that day and this was never received.) I finally got to speak to the owner after mentioning that I was filing a complaint with the BBB. She told me she "doesn't mail anything, I don't have time to buy stamps." What??? I was told I could drive to the Eagle location and pick up my money (25 minutes from my house). As if I have time for this. I reported that I was less concerned with money and more concerned that the stylist may have been on drugs due to her weird behavior and laughable hair cut. The owner replied that she couldn't believe I got a bad cut from a stylist at the Boise store; ignoring my concerns about drug users working with children (with sharp objects near their heads, none the less!). I pushed the issue further and said that I would be reporting this also. WIth this, the owner told me she had suspected the same thing and would be taking the stylist off the schedule. Hmmm... All in all the customer service has been dreadful, not to mention bizarre. Lies told, stories changed, etc. A business owner stating multiple times that she could not send a check because she doesn't have time to buy a stamp?!? Something is fishy with this company and I wish I had read some of the other reviews before I set foot in the salon. In response to other reviewers mentioning dirty chairs/jeeps, I noticed the same thing. Yuck!
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I Had such a wonderfull experiance. I brought my daughter in to get her hair done for a school play. The updoo was top notch. epecially for a child i was impressed. My family will surly come back!

I Had such a wonderfull experiance. I brought my daughter in to get her hair done for a school play. The updoo was top notch. epecially for a child i was impressed. My family will surly come back!
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Monkey Dooz is a relaxing fun and happy filled place. It would be a great place to get your prom hair done ill tell you that right now. :)

Monkey Dooz is a relaxing fun and happy filled place. It would be a great place to get your prom hair done ill tell you that right now. :)
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I took my 4 year old son in there to get his hair cut, we had been in there before with luke warm reception, but my son loved it there. We were 10 min early (I didn't mind waiting) the girl behind... More

I took my 4 year old son in there to get his hair cut, we had been in there before with luke warm reception, but my son loved it there. We were 10 min early (I didn't mind waiting) the girl behind the counter didn't even say hello when we walked in then shortly after we arrived disappeared in the back, we sat down and waited very patiently for 30 min. (20 min past our appointment time) I finally went back to ask if someone could cut my son's hair and the girl that was behind the counter said that the woman that was to cut my son's hair was on an important business call! I finally walked to the back of the store to see what was going on and when I found the manager in her office on the phone, she slammed the door in my face. I was so mad I grabbed my boys and headed for my car, the manager followed me out to my car and informed me that she was now ready to cut my son's hair. I told her there was no way I was letting her touch my son's head. She then proceeded to tell me that in life I am not always first in line and I needed to learn to wait my turn! And that the business call was very important and was about taking Monkey Dooz "global". I told her in no uncertian terms where she could stick Monkey Dooz and she then said, well there is a barber shop around the corner go there! I was so appalled and angry I was shaking!!! I have never been treated that way before and I will never, ever step foot in there again!
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the one in Boise hey are rude and do not care how they talk to people!! so I will not go there.We went to the one in Eagle and that one was the best they were so good with my daughter i am sorry it... More

the one in Boise hey are rude and do not care how they talk to people!! so I will not go there.We went to the one in Eagle and that one was the best they were so good with my daughter i am sorry it is not there anymore...
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I referred a friend to "Monkey Dooz" over at the Eagle, ID location. The Eagle store is FABLOUS! That owner was "ONE OF A KIND"- and the staff is highly qualified! Everyone there, "HAS A COSMO... More

I referred a friend to "Monkey Dooz" over at the Eagle, ID location. The Eagle store is FABLOUS! That owner was "ONE OF A KIND"- and the staff is highly qualified! Everyone there, "HAS A COSMO LICENSE" She came to find out it was closed! We live in Anch. AK and have nothing of the sort! She had gone over the the Boise store and was very disappointed- the owner of the Boise Location was talking "rudely" about the Eagle location and how she was "not suprised to see it closed", I say wow..-"THAT WAS RUDE!"
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Every single person there couldn't manage a smile or seem to give a hoot about my son while cutting his hair. The place looks great, probably more geared towards girls, but the staff shouldn't work... More

Every single person there couldn't manage a smile or seem to give a hoot about my son while cutting his hair. The place looks great, probably more geared towards girls, but the staff shouldn't work with kids, they were simply not interested in giving good customer service.
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I was amazed at how clean this place was. The Atmosphere is wonderful and the employees really looked after my child. This is a fun place and the prices are very affordable.

I was amazed at how clean this place was. The Atmosphere is wonderful and the employees really looked after my child. This is a fun place and the prices are very affordable.
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What an amazing place. I felt like I was going with my kids to Adventure Land at Disney. The staff was wonderful and I think it was the funnest haircut experience my children have ever had. I'm... More

What an amazing place. I felt like I was going with my kids to Adventure Land at Disney. The staff was wonderful and I think it was the funnest haircut experience my children have ever had. I'm definitely going to make this a regular stop. There was a birthday party going on and the kids there were having a fantastic time.
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