In less then two weeks of owning our brand new 2008 Honda Odyssey minivan, it (a) was taken back twice to Ourisman Honda for the continuous leaking of Automatic Transmission Fluid (ATF), (b) had a... More

In less then two weeks of owning our brand new 2008 Honda Odyssey minivan, it (a) was taken back twice to Ourisman Honda for the continuous leaking of Automatic Transmission Fluid (ATF), (b) had a remote starter system installed and then removed due to Ourisman’s installation of a clearly incompatible aftermarket product, and (c) was brought into Hersons Honda for a thorough re-inspection because of our lack of faith in Ourisman Honda’s service. After 6 days worth of “repairs” at Ourisman’s service department, Hersons came to the conclusion within a few hours that the Odyssey’s transmission issues were *not* fixed, and that the van in fact had major transmission damage (bear in mind, this was a van with well under 200 miles on it). All told, in less then two weeks of ownership, the Odyssey was in for service seven days. After much despair, countless phone calls and letters, and all the aforementioned service visits, Ourisman very grudgingly agreed to replace the van, but only after Hersons Honda and Honda of America also became actively involved in our case. A day after we took possession of the *new* van, we discovered a dent which had either been missed, or just went undisclosed, by Ourisman Honda. Seriously - this is the abridged version. Trust me when I say, buy your next vehicle from anywhere else - these people are grossly incompetent and deceiptful. Now fast forward more then two months, and BOTH VINs are still on file in our name at the Maryland MVA. So we're pretty concerned that legal issues may arise for us if the original van is used in a crime, receives parking tickets, etc. Seriously, I cannot stress it enough - STAY AWAY, FAR FAR AWAY.
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We've been taking our Hondas to Ourisman for years and have consistently had excellent service. We buy our new Hondas from them because they are so great. Highly recommended!

We've been taking our Hondas to Ourisman for years and have consistently had excellent service. We buy our new Hondas from them because they are so great. Highly recommended!
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Didn't buy one from them. Only picked one up Dec 2005 for a test drive thinking I might find one that matches my taste. Liked white acura. Representatives were friendly, but they were a little... More

Didn't buy one from them. Only picked one up Dec 2005 for a test drive thinking I might find one that matches my taste. Liked white acura. Representatives were friendly, but they were a little aggressive (instead of persuasive). Gave me an impression that he was staring into my pocket. I even talked to a manager. He was very persuasive. But I passed finally. Went to Rockville.
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This honda dealership has a good number of new and pre-owned vehicles on their inventory. I was looking for pre-owned and I was impressed. They always have a good list of Accord,Civic Odyssey,... More

This honda dealership has a good number of new and pre-owned vehicles on their inventory. I was looking for pre-owned and I was impressed. They always have a good list of Accord,Civic Odyssey, Accura available. This dealership is really different because they do not Increase the price and label it. They have a price which very well goes with Kellys blue book value. So they are not ready for bargains like other dealershiip. I think they are fair and they also have a internet special which can be found on their website.
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because I've never been to another Honda dealer. We bought an Odyssey from them in 1999. At the time, Odysseys were insanely rare, but Ourisman managed to find us one. They do service and repairs... More

because I've never been to another Honda dealer. We bought an Odyssey from them in 1999. At the time, Odysseys were insanely rare, but Ourisman managed to find us one. They do service and repairs as well, and both of these are of satisfactory quality. New parts are expensive, being a car dealership. The salesmen are polite if pushy.
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We have been going to Oursiman Honda for years, and have always had a great experience. They have done maintenance as well as repairs when my car was stolen. For the repairs the car was towed to... More

We have been going to Oursiman Honda for years, and have always had a great experience. They have done maintenance as well as repairs when my car was stolen. For the repairs the car was towed to Ourisman and the dealer worked with my insurance to get my car fixed in a timely manner. Highly recommended.
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