There was a fly in the salad..... But, great Pizza Horrible Service

There was a fly in the salad..... But, great Pizza Horrible Service
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What has happened to Avanti Pizza? I have been happily going to Avanti Pizza in Menlo Park for years...However, last evening , after waiting for one hour to receive my pizza...It was burnid to a... More

What has happened to Avanti Pizza? I have been happily going to Avanti Pizza in Menlo Park for years...However, last evening , after waiting for one hour to receive my pizza...It was burnid to a crisp! The bottom was actually black....the top of the crust was dark brown and hard...I was able to peel off a few pieces of salami and some cheese....The rest went into the garbage... When I called today, thinking it was just a sad mistake, I was surprised at the attitude...It was escentially, MY FAULT for ordering such a thin crust! And I should have reported immediately last evening (I was put on hold and was too mad to keep trying) I did call today for a refund....after a long list of excuses...Did I order more than one topping....? that would cause it to burn as the oven has only one temp. setting, etc., etc...I felt like I had to apolgize for their mistake...Finally, I could get a STORE CREDIT....instead of a refund on the pizza !!!(the salad was fine) Why would I want a store credit? I DO NOT WANT TO EVER EAT AVANTI PIZZA AGAIN!!! There are many places with good pizza and good manners and business attitude!
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We recently went to a birthday party that was hosted at Pump It Up, which contracts out with Avanti for their pizza. It was so good that I asked them what company they used! I would definitely go... More

We recently went to a birthday party that was hosted at Pump It Up, which contracts out with Avanti for their pizza. It was so good that I asked them what company they used! I would definitely go and try it out for myself since the pizza was good even after having been delivered and waiting around for the party to end. It has sort of middle sized crust and good toppings.
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Open late, very good crust, sauce can be inconsistent-sometimes a little bit sour. I've been going to the Alameda & Ralston shop for 8 years.

Open late, very good crust, sauce can be inconsistent-sometimes a little bit sour. I've been going to the Alameda & Ralston shop for 8 years.
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I like to try out different pizza delivery places by flipping through the yellow pages, and last week I fell upon Avanti Pizza. I don't know how they are at their location when they're taking your... More

I like to try out different pizza delivery places by flipping through the yellow pages, and last week I fell upon Avanti Pizza. I don't know how they are at their location when they're taking your order, but on the phone, I wasn't very pleased... It's not that they were rude, but they were careless. After ordering the lady didn't give me my total until I asked, and she didn't ask me if I wanted to pay by cash or credit. It's just these little things that I noticed. So, after I ordered, she told me the total waiting time would be 45 minutes (at least she told me THAT). The deliver didn't arrive until an hour and a half later, however. That's not cool. Especially when someone's craving some pizza. About their pizza, I ordered half fresh eggplant and half cheese. I have nothing to say about it. Their crust tastes delicious, and the fresh eggplant I LOVED. But it wasn't worth the wait. Sorry. P.S. Whenever you order pizza, check the back of the yellow pages. THey have many coupons for many pizzas there. I think there's one for Avanti's, too.
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