I went to this shop on a Saturday and they were closed with no notice as to why. I later found out they went on vacation and closed up for Friday and Saturday with NO posting. Luckily I went to Mt... More

I went to this shop on a Saturday and they were closed with no notice as to why. I later found out they went on vacation and closed up for Friday and Saturday with NO posting. Luckily I went to Mt Baker Moto Sports and got what I needed even though i ride a Yamaha.
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I bought two bikes in August 2008. We have had all of our service done at the shop and they have done well by us. I tried to install some aftermarket parts and bunged up the threads, and they... More

I bought two bikes in August 2008. We have had all of our service done at the shop and they have done well by us. I tried to install some aftermarket parts and bunged up the threads, and they fixed it and installed them for free. When it took an unusual length of time for my windshield to arrive, they offered me a full refund and wrote me a check on the spot! Great service and nice people. Pros: Attentive and Helpful Cons: Smaller Shop
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It seems most people only bother to post the bad. In February 2009 I requested a quote from the Honda website for a new Metropolitan. My request was sent by Honda to my closest dealer (60 miles... More

It seems most people only bother to post the bad. In February 2009 I requested a quote from the Honda website for a new Metropolitan. My request was sent by Honda to my closest dealer (60 miles away) which happened to be Al's Honda, who responded immediately by email. We then talked on the phone, I ordered it sight unseen and went the following week to pick it up. I found Barry to be very helpful, pleasant and knowledgeable. I then went to the Service Department where they were installing the trunk. Unfortunately, I do not remember the person's name in the Service Department, but he was nice as could be. He walked me through each and every detail of the scooter, answered all my questions and was totally patient, professional and friendly. I have full confidence in Al's Honda and their service people and have absolutely no qualms about recommending them. Pros: Courteous, knowledgeable, professional Cons: None, other than the distance from my location.
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I am for a second, third, fith chance do to people are people... Al's Honda needs to shut the doors and move out! I have been to bike shop's from coast to coast and worked as a service manager in... More

I am for a second, third, fith chance do to people are people... Al's Honda needs to shut the doors and move out! I have been to bike shop's from coast to coast and worked as a service manager in a few. I can say that Al's in at the far bottom, and has been there from the start!
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a friend of mine took his bike in to get a new rear tire put on. when he went back to pick it up he asked to have the old rear tire. The mechanics resisted giving him the tire. when i walked over to... More

a friend of mine took his bike in to get a new rear tire put on. when he went back to pick it up he asked to have the old rear tire. The mechanics resisted giving him the tire. when i walked over to pick it up.. the tire was burnt off to the threads.. the mechanics did a massive burn off abusing his bike and left melted rubber all over the swing arm and undertail.. the dealer claimed no responsibility for this and basically told him tuff. get your bike and leave.... Dont anyone ever take anything here.!!!! theres enough bike shops around.. go there instead. Cons: abusive staff and unwillingness to make right
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