I spent 3 days working out a deal with internet department on a 2007 RDX. The dealership offered to pay for a train ticket for me as I live in Oregon as part of the deal. They ended up backing out... More

I spent 3 days working out a deal with internet department on a 2007 RDX. The dealership offered to pay for a train ticket for me as I live in Oregon as part of the deal. They ended up backing out of their offer a few days before I was to go up for the purchase. Even after I was assured that the deal was set in stone and would not change. I feel very mislead and think that it was a complete bait and switch. According to the internet sales person the General Manager changed the deal. I hope this General Manager learns that this isn't how you treat customers. I will never attempt to make a deal with this car lot again! Be cautious when dealing with them.. Even if they promise something.. Turns out their offer isn't always what they say it is!
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We bought a used car from them and had problems the first night. they said they would fix it and just did a temporary fix. When asked how much we could get for it on a trade in 6 months later they ... More

We bought a used car from them and had problems the first night. they said they would fix it and just did a temporary fix. When asked how much we could get for it on a trade in 6 months later they offered $4,500 less. Now we just finished fixing another problem that cost $1,600 that was thier from when we got it. Basically if they looked at the car when they took it in for a trade they know it had problems and sold it that way. Know wonder we thought we got a good deal when we talked them down in price and they accepted. look for me on the road, i'll be the one with the sign on the car as soon as i check legal issues. can i stand up now.
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I pass at least 5 or 6 Honda dealerships on my way up to NW Honda But I love it the best. Our salesman Devin didn't waste our time or money...and we got exactly what we wanted. He drove over night... More

I pass at least 5 or 6 Honda dealerships on my way up to NW Honda But I love it the best. Our salesman Devin didn't waste our time or money...and we got exactly what we wanted. He drove over night to get me the exact color I wanted by the next day!
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My wife and I are the kind of car shoppers who do our homework. And we're loyal to Honda. All we want is a dealer who will be straightforward with us. Northwest Honda wasn't. It's webpage wasn't... More

My wife and I are the kind of car shoppers who do our homework. And we're loyal to Honda. All we want is a dealer who will be straightforward with us. Northwest Honda wasn't. It's webpage wasn't updated and they are trying to sell us a demo car for a full car price. In addition, We told them about an offer we had from another dealer, and they pretty much acted like we were full of it. Life's too short. They also tried to get us to focus on monthly payments instead of more important factors like interest rates and the price of the car. They also sell non-Honda extended warranties, which are not desirable. PROS: Jamie the sales was nice and sweet CONS: Her Boss was an ASS
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They treat there costumers with the best care ever. They make sure you are very comfortable and feel right at home while your service is being done. all there staff is great

They treat there costumers with the best care ever. They make sure you are very comfortable and feel right at home while your service is being done. all there staff is great
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No matter what time you go there they greet you with a smile and a good morning. They have fresh coffee on hand at all times and have your car ready in a timely fashion.

No matter what time you go there they greet you with a smile and a good morning. They have fresh coffee on hand at all times and have your car ready in a timely fashion.
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I GO THERE ABOUT EVERY THIRD MONTH TO GET AN OIL CHANGE ON MY CAR AND EVERYTIME I GET GREETED WITH TEH SAME GOOD MORNING AND HUGE SMILES ON THE GUYS FACES. THEY SURE KNOW HOW TO LIGHTEN YOUR DAY.

I GO THERE ABOUT EVERY THIRD MONTH TO GET AN OIL CHANGE ON MY CAR AND EVERYTIME I GET GREETED WITH TEH SAME GOOD MORNING AND HUGE SMILES ON THE GUYS FACES. THEY SURE KNOW HOW TO LIGHTEN YOUR DAY.
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