“Very Disorganized!”   Caleb B.

My wife and I needed a weekend appointment, so we had to schedule an appointment 13 days out. No problem - we're patient. We scheduled for 3/2/2010 at 1:30PM in Auburn, WA.......... At 2:00, we... More >

My wife and I needed a weekend appointment, so we had to schedule an appointment 13 days out. No problem - we're patient. We scheduled for 3/2/2010 at 1:30PM in Auburn, WA.......... At 2:00, we called the 1-800 number and they said there was a scheduling glitch and our appointment was actually in the system for Sunday at 8AM. Oh well - a little earlier than I like to get up on Sunday, but we could work with that........... Sunday at 8:30AM I call again to see where our "design consultant" is. They weren't sure so they called her but she did not answer the phone. The person on the phone said she was probably driving and en route already - but just in case, call back at 9:00........... 9:00 rolls around - no design consultant. So I call again. Oh - it turns out our design consultant doesn't work on Sundays/Mondays. Why didn't they tell me that the previous 2 times I had called? .......... Mistakes happen... I get it. But I'm glad this one did! Look at the reviews around the web for 3dayblinds quality! They sound horrible! This "scheduling" snafu might have just saved us years of struggling with poor quality blinds. .......... Now we just need to find another company to try!
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“Great place for fast, quality blinds”   by jdol at Citysearch

Provided by Citysearch

This place is great. I know they relocated to a better location, and the Design Consultants will bring everything to you. They have added a lot of new products and great quality. They have also... More >

This place is great. I know they relocated to a better location, and the Design Consultants will bring everything to you. They have added a lot of new products and great quality. They have also improved their training and operations. Here is their new address: 13238 NE 20th ST, Suite 350, Bellevue. Pros: Quick, Great Service, Quality
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“This Showroom has MOVED”   by sadiezoe at Citysearch

Provided by Citysearch

This showroom has MOVED. Go to 3700 Factoria BLVD SE, Bellevue, WA or call 425-649-9895 or 800-800-3329 to schedule a FREE in-home consultation where a trained design consultant brings the showroom... More >

This showroom has MOVED. Go to 3700 Factoria BLVD SE, Bellevue, WA or call 425-649-9895 or 800-800-3329 to schedule a FREE in-home consultation where a trained design consultant brings the showroom (and all the samples) to you. Pros: Personalized, Free, In-Home Consultation
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“They should call it 'Ten Day Blinds'”   by giant_lizard_of_death at Citysearch

Provided by Citysearch

I even had to pay an ""expediting fee"" (~$150) and ended up getting my blinds in EIGHT days, and even then I could only choose from a subset of their selection. The service was lethargic; at one... More >

I even had to pay an ""expediting fee"" (~$150) and ended up getting my blinds in EIGHT days, and even then I could only choose from a subset of their selection. The service was lethargic; at one point I left a message for the salesman and was told, ""you'll have to call back because he doesn't always return phone calls"". It was nice that they came to my house and measured the windows for free, but all their competitors do that as well. And now I am much regretting not using those competitors instead.
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