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My husband and I hired K. Plus to renovate our three bathrooms. The project was three months late in completion with lost materials, damage to new materials, a flood and on and on. They have been... More
My husband and I hired K. Plus to renovate our three bathrooms. The project was three months late in completion with lost materials, damage to new materials, a flood and on and on. They have been paid in full and to this day we shower in the master bathroom up against the side wall because no one thought to center the shower head and drain. When something was not done correctly the person responsible would automatically blame anyone or anything else for the mistake. They are called Kitchen Plus for a reason and not Bathroom Plus for a reason.
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I had a fantastic experience with Kitchen Plus! The desingers came out helped me plan everything from colors to design and even discussed carpeting for my connecting family room. The timeline was... More
I had a fantastic experience with Kitchen Plus! The desingers came out helped me plan everything from colors to design and even discussed carpeting for my connecting family room. The timeline was exactly as planned. The budget was right on the money. Yes, it was expensive, but worth every penny. I have had crappy contractors do work in the past and I was not going to go through that again and have to re do it. I wanted a professional job and I wanted it done right the first time. I am very pleased with everything. Everyone that comes to my house comments on how beautiful my kitchen is and always asks who did the work. I will always refer Kitchens Plus to my friends, family and co-workers.
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I guess I had the exact opposite experience with Kitchen's Plus. Their salesman was pushy, wanted to force us to use specific design ideas. We finally figured it out when they wanted us to use... More
I guess I had the exact opposite experience with Kitchen's Plus. Their salesman was pushy, wanted to force us to use specific design ideas. We finally figured it out when they wanted us to use tile floors and we wanted hardwoods. Turns out, they do the tile themselves and it's a high-profit item, the wood floors another company does and the don't make as much money. All the options they were pushing us to we didn't want.
They also kept bugging us for a budget and what we wanted to spend. We didn't want to divulge that info.
Finally, they quit returning our calls for further changes in the design, so we went elsewhere.
Ended up with CabinetPak kitchens. Way better design ideas, better prices, super easy to work with. They never once asked us for a budget. They would just list the pros and cons of each option as we asked. They explicitly stated they didn't want to know our budget so their answers wouldn't seem biased. They came to our house several times to help us narrow down and finalize our selections. They were super easy with change orders and did an excellent job.
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I judge a company on its follow-through and interest in its customers. Kitchen Plus in Bellevue seemed to be interested in neither. They did not call back to schedule an appt after our call and when... More
I judge a company on its follow-through and interest in its customers. Kitchen Plus in Bellevue seemed to be interested in neither. They did not call back to schedule an appt after our call and when we visited the showroom, they seemed disinterested in our business and their price was SO much higher than other companies and they did not sell us on why that was.
Maybe they do a good job, but if they can't treat their prospective clients right from the start, I would not even bother to give them my business or money.
Their loss...
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I just finished up a kitchen and room addition job in my home this afternoon and I gotta tell you, Kitchens Plus did an amazing job! My whole job ran flawlessly within the short, scheduled time... More
I just finished up a kitchen and room addition job in my home this afternoon and I gotta tell you, Kitchens Plus did an amazing job! My whole job ran flawlessly within the short, scheduled time frame. They assigned a project manager, Dan Howell, who was awesome & the subs came in and out like clockwork. The engineer,Tom VanDeen helped plan out the whole project in advance, and was really helpful and available during the planning stages.
When all was said and done, I was left with a beautiful kitchen & Kitchens Plus was really accomodating to our needs. I've never run across anybody who didn't have a horror story about their contractor project, but I gotta tell you, this job was perfect! Highly recommend!
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