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Viking Sewing & Vacuum Center - Bellevue, WA - Reviews page 1 - Judysbook

Viking Sewing & Vacuum Center

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14725 NE 20th Street
Bellevue, WA 98004
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(425) 747-5210
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Brought in sewing machine for cleaning and repair of one problem. Accepted initial quote but told the employee I needed to know if the problem was fixable or not as soon as possib...

Not using them again 12/2/2016

Brought in sewing machine for cleaning and repair of one problem. Accepted initial quote but told the employee I needed to know if the problem was fixable or not as soon as possible so that if it was not, I could shop around during Black Friday sales. Assumed machine was fixable since no one called me to say it was not. Went there to pick up my machine which had a problem that was NOT fixable. No one had bothered to call me to let me know that was the case, and I only found that out on pick up day. The good news was I did not have to pay what seemed like a high cleaning and repair fee. The bad news is I missed out on sales that would have allowed me to replace old machine with new one of the same caliber for less cost than the repair would have cost at this place. Not using them again since their customer service is sub-par. more

Watch What You Ask For 10/7/2005

I took a vacuum in for service recently and requested to only have a part fixed. They did a full service on the machine that cost about twice as much and didn't deduct the $10 coupon I had off the bill either. I have no qualms about the service itself. The vacuum is fixed and was cleaned (and whatever else is included in servicing). Beware of what service you are getting, I thought I had made it perfectly clear that I wanted only the part replaced. I guess that's what I get for not being a stickler and confirming every detail. :( more
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