I have been going to Mai Ling (sp?) for a while now. She does an excellent job with my hair. She listens to what I want and looks over the pictures that I bring her. She is super friendly and always... More

I have been going to Mai Ling (sp?) for a while now. She does an excellent job with my hair. She listens to what I want and looks over the pictures that I bring her. She is super friendly and always in a good mood. She asks me questions about length and shows me what would and wouldn't work with my hair. I have never been unhappy with a cut she has given me. Her cuts are $50.00. Pros: Clean, Professional, Prompt... Cons: Construction by Parking
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I love everything from when you walk through the front door to the swiss shower area, to the amazing massage therapists! The spa waiting are is part of my favorite thing, serene, cushy couches,... More

I love everything from when you walk through the front door to the swiss shower area, to the amazing massage therapists! The spa waiting are is part of my favorite thing, serene, cushy couches, tranquil waterfall and warm foot soaks. My very favorite treatment is the algae body masque with the vichy shower!! NO one should live their life not having experienced this!!!!
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okay so i've been going to gene juarez for a long time now and this day i went i got a different hair stylist. well i had very long hair and wanted to go short not to shorl shoulder lenght well she... More

okay so i've been going to gene juarez for a long time now and this day i went i got a different hair stylist. well i had very long hair and wanted to go short not to shorl shoulder lenght well she cut it way above my shoulders and just rushed the whole thing i looked like i had an unfinished hair cut . while i was 10 minutes into my cut a girl comes up to her to let her know she has booked her another customer and she is waiting as im watching her rush this cut even faster i couldn't even speak anymore. she hands me the mirror to look at the back and then quickly grabs it back as me not to see that she has just cut 14 inches of hair off. Shoku is her name and would recommend no one to expierence what i did. I looked like ms. swan from mad TV seriously.then they said they wouldn't give me my money back that they would have someone fix it while im thinking i don't want any of you to touch what hair i have left you guys . they offered me a gift card even as im telling them i would never come back again. everyone who saw my hair is not going there anymore. so much for thier name and supposedly great service . they . glad i found a lady to fix my hair and she did a fab job. for more than half the price. they are so overrated. Pros: none Cons: high price,rude, horrible service, the customer is not right is thier moto
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I took the ferry over to seattle, then drove to Bellevue to have a spa trtmnt and waxing for the first time. I also had an appointment to have a mani&pedi, and for my hair, color and cut. The spa... More

I took the ferry over to seattle, then drove to Bellevue to have a spa trtmnt and waxing for the first time. I also had an appointment to have a mani&pedi, and for my hair, color and cut. The spa trtmnt never happened because they did not schedule it "properly," I lost some of my hair due to a "new" fresh out of school "color specialist" and overall, there was no real compensation for any of their mistakes. Fortunately, the stylist who cut my hair did a wonderful job, but I am not sure I want to go all the way back to Bellevue for just that. Frankly, I would assume from the treatment I recieved by their "professional staff", they could careless if I came back or not. Pros: Nice facility Cons: disorganized upper management
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I have been going to Gene Juarez at the Bellevue Galleria for years. Junae has styled my hair short, long, and in between. She really listens when I have my own preferences and she has great... More

I have been going to Gene Juarez at the Bellevue Galleria for years. Junae has styled my hair short, long, and in between. She really listens when I have my own preferences and she has great suggestions when I am open to trying something new. As for colorist, no one is better than Ty, she always gets it right! Pros: Service, parking, timeliness Cons: expensive
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Can't believe the poor reviews! I needed color correction very badly and booked an appointment . The colorist did such a great job with my hair. The whole process took around 3 hours and I never... More

Can't believe the poor reviews! I needed color correction very badly and booked an appointment . The colorist did such a great job with my hair. The whole process took around 3 hours and I never felt that there was a rush. I went and got my eyebrows waxed, which turned out great, and then got a haircut, also great! They didn't cut too much of my hair off and still managed to give me a cute style. I would suggest this place to anyone. Can't wait to book a massage and facial here! Pros: Friendly service, great environment, beautiful results! Cons: None
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I've been to many different spas around. My sister in law insisted I go to Gene Juarez in Bellevue. I was very excitted to go after all the hype she gave it. They have a very nice facility there,... More

I've been to many different spas around. My sister in law insisted I go to Gene Juarez in Bellevue. I was very excitted to go after all the hype she gave it. They have a very nice facility there, however I was not impressed with their service. It wasn't that busy when I went and my whole experience felt rushed. They weren't that freindly and the gal that gave me my massage seemed in a hurry to get to the next appointment. She moved really fast for a basic massage. Also the place is pretty large and usually at other spas they will explain to you a little about the locker area and where to go and so on. No one told me anything. The whole experience just felt so unpersonable and weird. I won't bother to go back. Pros: facility Cons: Too snooty
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I have thinning & fine textured hair which most stylists I've seen elsewhere make a mess of; however, Valerie gives me a flawless, easy to care for cut. Lance does beautiful color and application of... More

I have thinning & fine textured hair which most stylists I've seen elsewhere make a mess of; however, Valerie gives me a flawless, easy to care for cut. Lance does beautiful color and application of highlights & the cost is worth every penny. I've found all the people there to be lovely people, and highly recommended it. Pros: The quality of service is exceptional. Cons: None
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For years I have used Gene Juarez at Bellevue as a 'fall-back' for hair stylists. When I don't know who to go to, I call in and describe my hair and have them recommend someone. I have always been... More

For years I have used Gene Juarez at Bellevue as a 'fall-back' for hair stylists. When I don't know who to go to, I call in and describe my hair and have them recommend someone. I have always been satisfied, although not quite ecstatic enough to keep going to the same person, so I do appreciate that! But for the prices - a $50 stylist is the low-end, pre-tip or any extra services - I really expect better treatment. I am always made to wait forever and I feel that the staff could make you feel more comfortable. I do love the tea though.
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I visit Gene Juarez Spa's as much as possible. I have been to Downtown, Bellevue, Redmond and Alderwood for Spa services. I never feel more pampered than when I am there! Can't wait to get in again!... More

I visit Gene Juarez Spa's as much as possible. I have been to Downtown, Bellevue, Redmond and Alderwood for Spa services. I never feel more pampered than when I am there! Can't wait to get in again! From the foot soak to swiss showers and all services in between. I highly reccomend to all especially Moms who need a break!
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