Why would anyone shop at the competitors when Family Video has the cheapest prices around and offers ½ price rentals for the first 30 days of membership? I do not understand how the competitors stay... More

Why would anyone shop at the competitors when Family Video has the cheapest prices around and offers ½ price rentals for the first 30 days of membership? I do not understand how the competitors stay in business – and I’ve even seen competitors set up directly across the street from a Family Video in another town! Exercise videos are free to check out, as are children’s videos. When you rent a new release on Tuesday through Thursday, you get a free video from the Favorites collection – same with video games. You can also rent the game console itself to try it out. The employees always greet you with a smile when you walk in and treat you with courtesy and respect during your visit. Again, why would anyone shop at the competitor’s store?
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