I can't believe this place is still in business! You have gum chewing receptionists who answer the phone. People who do not know how to greet people when the enter or even as they are paying for... More

I can't believe this place is still in business! You have gum chewing receptionists who answer the phone. People who do not know how to greet people when the enter or even as they are paying for their massages. How do you make money? Surely this economy will take you out because NO ONE should go back there. My massage was horrible, it was only 25 min even though I paid for a lot more. The person left in the middle of it (where did she go?!?!) and returned 10 minutes later but did not extend my massage for longer! I was so irate and upset. I attempted to talk to the manager that day Peggy and she just did nothing. Please do not go there Cons: massage poor. staff rude. poor customer service
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Went in to get a color and cut. Told the guy to not give me a mullet (a la Mrs. Brady). He did it anyway! Had to correct the disaster. Went to Studio 921. Danielle saved me from the... More

Went in to get a color and cut. Told the guy to not give me a mullet (a la Mrs. Brady). He did it anyway! Had to correct the disaster. Went to Studio 921. Danielle saved me from the mullet-look! Pros: Easy to get to Cons: No Parking, Dirty, Paint Peeling, etc.
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Great atmosphere, relaxing and professional. I have been using this spa for quite some time now and have referred several people who are just as happy as I am with the service Pros: Excellent... More

Great atmosphere, relaxing and professional. I have been using this spa for quite some time now and have referred several people who are just as happy as I am with the service Pros: Excellent Place Cons: Must Have Appointment in Advance
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I was reading the reviews of the spa & was appalled at the mean hateful review of my stylist Tracy. She has been in the salon business for twenty years and is nothing but professional! She has been... More

I was reading the reviews of the spa & was appalled at the mean hateful review of my stylist Tracy. She has been in the salon business for twenty years and is nothing but professional! She has been doing my color and cuts every six weeks for almost two years and never have I had any compliants! I get so many compliments from my husband to random strangers that it is crazy! Which is probably why she has such a great following of clients from her twenty years of doing hair! Whomever wrote the prior review either does not know what a great stylist is or what is classified as a great haircut! Good Luck going somewhere else haters
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I went to Spa Sante while I was on a frequent visit to Baltimore. The only reason I chose this spa was from the amazing reviews. I wish I would have had a better outcome. I had the most horrific... More

I went to Spa Sante while I was on a frequent visit to Baltimore. The only reason I chose this spa was from the amazing reviews. I wish I would have had a better outcome. I had the most horrific experience. Not only was the massage horrible, the stones were so hot they almost burnt my skin. I let the girl massaging me know to use more pressure and that the stones were too hot, but it never changed. When I thought things couldn't get worst somebody started doing the dishes outside my room!!!!!!! This doesn't do well to establish a relaxing atmosphere. On top of the workers doing the dishes while I was getting massaged I could hear the bass from the music downstairs. I emailed the owners after the experience to let them know of my disturbing experience and no one even emailed me back to acknowledge it!! The cost of the massage was definitely not worth the money spent!!! Pros: nice sitting room Cons: atmospehere, staff, skill, value
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I had a horrible experience at this spa a while back, i will spare you the details. I've learned that recently the owners were sued by their landlords for hundreds of thousands of dollars in back... More

I had a horrible experience at this spa a while back, i will spare you the details. I've learned that recently the owners were sued by their landlords for hundreds of thousands of dollars in back rent. Also seems that all of the positive reviews were written by people who favor CAPS LOCK and lots of !!! and CSMobileUser2, you've written 722 reviews of places on this forum? get a life! and plenty of the places were hair salons, so it seems like you shop around.... perhaps a 9000 sq ft spa is not the best business to own in a deep recession.
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I have been a resident of baltimore city for several years now and have searched high and low for a great hairstylist. Finding a great stylist is alot harder in this town then I thought! I have... More

I have been a resident of baltimore city for several years now and have searched high and low for a great hairstylist. Finding a great stylist is alot harder in this town then I thought! I have literally been to every salon in town and was about to just return to my original hairsylist in new york city and just deal with the distince. Thankfully on a beautiful december day I while walking through the trendy haboreast area I stumbled upon Spa Sante, I figured what the hell I'll give baltimore stylists one more try. I booked an appt for cut & color and highlights. I WAS GREETED BY THE SWEETEST MOST TALENTED STYLIST I HAVE EVER MET! ANGELA BRACCIA! SHE WAS AMAZING! SHE TOOK HER TIME TO CONSULT WITH ME BEFORE WE DID ANYTHING AND REALLY TOOK THE TIME TO ASK ME WHAT I LIKED AND DISLIKED ABOUT MY HAIR!! KNOW ONE HAS EVER ASKED ME THAT BEFORE! WELL NEEDLESS TO SAY MY HAIR TURNED OUT FLAWLESS AND I HAVE NEVER HAD SO MANY COMPLIMENTS!! ANGELA THANK YOU SO MUCH FOR WORKING YOUR MAGIC ON ME AND SAVING ME A TRAIN RIDE TO NYC!! TO EVERYONE READING THIS PLEASE TAKE MY ADVICE GO TO SPA SANTE AND BOOK AN APPT WITH ANGELA BRACCIA FOR THE BEST HAIR EXPERIENCE OF YOUR LIFE! Pros: Beautiful atmosphere, skilled staff, location
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Had the worst haircut in my life by this ragged looking woman named Tracy, who smelled of alcohol.. Feel bad for all the other people at this Spa who, are hardworking and loving people....... have... More

Had the worst haircut in my life by this ragged looking woman named Tracy, who smelled of alcohol.. Feel bad for all the other people at this Spa who, are hardworking and loving people....... have had several treatments of sorts..Sucks someone like that had to screw my hair up and make me think twice about coming back for hair. Pros: most services Cons: some workers
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I just want to than all of the wonderful people who have said such wonderful things about my former employeer. I will never understand the lack of class that some people exhibit and then try to put... More

I just want to than all of the wonderful people who have said such wonderful things about my former employeer. I will never understand the lack of class that some people exhibit and then try to put their own petty BS on someone else. Thankyou all for your support. I mis Spa Sante and Baltimore on a reqular basis and I am so happy to see that such trash posts about my coworkers and I have all but gone unnoticed. I know there are some truely classy people out there and in fact have had the opprotunity to maintain a few clients here in NC. I wish you all the best. I also wanted to mention that my phone was out of commision so I misssed a lot of holiday greetings as I have lost many of my numbers. I truely love you all. Please feel free to call me at 443-326-8881 anytime. If I dont answer because I dont recognize the number, please leave a mesage, I will be thrilled to reccommend a stylist at Sp Sante that I feel is up to par with my own work. Happy New Year to all. Special wishes to Chas, Angie Peggy, Sam Tracy and Elaine. I would love to also include Dimitri, I hope my clients love you, I have much faith in your talent and was elated to know youd be joining the team. Most of all, CHAS!!!!!! I LOVE YOU WITH ALL MY HEART< THANKYOU FOR EVERYTHINg
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My Boyfriend and I got a couples massage here last week during a work/play vacation. While we were not impressed with the physical appearance of the spa, we had fantastic massages with our... More

My Boyfriend and I got a couples massage here last week during a work/play vacation. While we were not impressed with the physical appearance of the spa, we had fantastic massages with our therapists. They used innovative techniques and tailored the experience to our needs. The aromatherapy was a nice treat however the promised dessert was below expectations.
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