we will come back soon

we will come back soon
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Had a wonderful experience being pampered at Zina's Day Spa.. I just moved from NY and could not beleive that i could such a great place here.. I felt very comfortable and welcomed.. Great pedic and... More

Had a wonderful experience being pampered at Zina's Day Spa.. I just moved from NY and could not beleive that i could such a great place here.. I felt very comfortable and welcomed.. Great pedic and Manic., my wax was painless and quick. Simply Love the place and one more thing.. - Wine, was awesome.. Pros: Nice staff, great service Cons: none
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I had purchased 4 gift certif for Mother's day for the ladies in my family. They decided to go all at once and were so so impressed. The place was immac clean, very welcoming and warm.. They loved... More

I had purchased 4 gift certif for Mother's day for the ladies in my family. They decided to go all at once and were so so impressed. The place was immac clean, very welcoming and warm.. They loved the environ, services, and messages. Everything ran so smoothly and they had a great lunch in the lounge area.. My wife said that she finally found a place where she wants to come back.. I was thrilled.. Thank you again, Zinas Day Spa Pros: Great with group service Cons: none
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I'm new to the area and was looking for a good manicurist for a while. Then, I decided to give Zina's a try and was pleasantly surprised. This salon is very clean and modern. Viola, the girl who... More

I'm new to the area and was looking for a good manicurist for a while. Then, I decided to give Zina's a try and was pleasantly surprised. This salon is very clean and modern. Viola, the girl who does my nails, is awesome. Zina, the owner, does the best waxing. I had brazilian and brows done and it was THE BEST. I'm so glad I found this salon!
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I had a great, honest conversation with Zina, the owner, after sending in a complaint letter. I'm glad that she finally got back to me. I know that running a business and keeping people happy is a... More

I had a great, honest conversation with Zina, the owner, after sending in a complaint letter. I'm glad that she finally got back to me. I know that running a business and keeping people happy is a difficult endeavor, and I appreciate that Zina took time out to explain the situation. It turns out that most of the bad feelings on both sides would have been avoided by paying attention to the business policies. I'm glad that Zina explained the spa's side of the story. I apologize for the harshness of my initial review toward Zina's character. It was wrong, and I'm sorry. Pros: Honesty and great effort to explain situation Cons: Took some time to get answers
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I had a great, honest conversation with Zina, the owner, after sending in a complaint letter. I'm glad that she finally got back to me. I know that running a business and keeping people happy is a... More

I had a great, honest conversation with Zina, the owner, after sending in a complaint letter. I'm glad that she finally got back to me. I know that running a business and keeping people happy is a difficult endeavor, and I appreciate that Zina took time out to explain the situation. Overall, we've had good experiences at Zina's. I appreciate Zina's frank approach. I do wish that it hadn't taken so long to finally resolve the matter, but thus is life. Please always read the policies before making an appointment anywhere...it will save you some hassles later and prevent bad feelings.
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This is my 2nd haircut at Zinas. I am really glad I gave them a second chance. The first time I was very put off by the interactions between the owner Zina and my stylist. At first I thought Zina... More

This is my 2nd haircut at Zinas. I am really glad I gave them a second chance. The first time I was very put off by the interactions between the owner Zina and my stylist. At first I thought Zina was being rude to the stylist (sorry do not know her name) and maybe she was - but when I got home and fooled with my new cut - i hated it! then I thought well maybe the owner is frustrated. It took a year to return and what a difference. First off the stylist Phil (I do remember his name) gave me the best cut I have ever gotten. He talked me through the entire cut, educating me along the way. I get so many compliments and refer everyone to him. In addition the owner seemed very pleased to have Phil on board - I know I am!!! If you want a contemporary hairstyle and stylist who cares - Phil at Zina's is your guy!
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Do not go here. When I called for my appointment, I asked how much a haircut would be and the receptionist said they started at $50. I asked for a stylist on the bottom so that my cut would be $50.... More

Do not go here. When I called for my appointment, I asked how much a haircut would be and the receptionist said they started at $50. I asked for a stylist on the bottom so that my cut would be $50. When I went to check out, the total came to $65. I disagreed with the amount, and the receptionist said that I was charged $15 because she flat-ironed my hair. What? Also, she kept trying to push this hair dye on me even though I told her repeatedly that I was not interested in coloring my hair. It was just an all-around negative experience.
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I had my first Brazilian at Zina's and although I'm really pretty shy and modest about those types of things, I felt entirely comfortable here and the process was quick and as painless as possible. ... More

I had my first Brazilian at Zina's and although I'm really pretty shy and modest about those types of things, I felt entirely comfortable here and the process was quick and as painless as possible. I've been there several times since for waxing services - I've seen Carolyn, Zina and Amy and all are equally and highly skilled. The staff is so friendly and the atmosphere is beautiful and relaxing. I've been dying to try some of their other services. Highly recommended! Pros: Staff, ambience, service, cleanliness Cons: A bit pricey (but not outrageous and certainly worth it)
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I had a very bad experience with the owner of this place. I tried to book 4 people for a party on short notice - 3 days ahead of time for a Sunday. Before deciding on Zina's I asked if they would... More

I had a very bad experience with the owner of this place. I tried to book 4 people for a party on short notice - 3 days ahead of time for a Sunday. Before deciding on Zina's I asked if they would have enough availability on a Sunday for such a large group. I also asked if they would have some tea/coffee/cookies available. I had to have daily conversations with the staff due to their repeated attempts to change our appts to Saturday. Then, on the day of the appts, the guest of honor was delayed by wedding planning and so she and I were 15 minutes late. The facial-ist was not able to stay an extra 15 mins to give me a 30 min appt. The staff thought that someone else would be able to come in, but they could not make it. The owner insisted on charging me for the service anyway. I refused to pay for it. The way she treated the staff during all of my experiences with her was really awful - pathologic. And in the end, there were no refreshments. An all-together unsatisfactory experience.
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