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I love Foxcroft blouses and was pleased to see the many choices offered by Sue Patrick's on-line. When I placed my order on-line, I found that the site was not secure--no lock in the corner. So, I... More
I love Foxcroft blouses and was pleased to see the many choices offered by Sue Patrick's on-line. When I placed my order on-line, I found that the site was not secure--no lock in the corner. So, I called the toll-free number listed on the webpage, expecting the friendly service that the webpage promised. I was given anything but that. Shelly, who answered, was quite put out that I wasn't ordering on-line. When I told her I didn't feel comfortable ordering because it didn't appear to be secure, she snottily told me that it was very secure. When I told her I didn't see a lock in the corner to guarantee that, she grudgingly took my order without a please, thank you, goodbye, etc. Then, she called back the next day without even a hello to tell me that one of the shirts I ordered was not available. No goodbye either. Why the company would have someone like that representing them is beyond me. That combined with the lack of security on their site tells me I don't need to do any further business with Sue Patrick's. They obviously are not making wise decisions.
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Have shopped at Sue's for many years and always find the service outstanding. The selection of clothing is terrific, and I can always find something I need at Sue's! Their selection of UT apparel... More
Have shopped at Sue's for many years and always find the service outstanding. The selection of clothing is terrific, and I can always find something I need at Sue's! Their selection of UT apparel is outstanding and much better than other local shops that just have t-shirts and a few things that don't lend themselves to being feminine. Sue meets that need. Many thanks to her for having such a great selection of so many items, orange or not!
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I received my package only a few days after I ordered my items. I have to say the packaging was absolutely beautiful. I will definitely tell my friends and order again! Thank you so much for your... More
I received my package only a few days after I ordered my items. I have to say the packaging was absolutely beautiful. I will definitely tell my friends and order again! Thank you so much for your great service.
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A lovely store with more variety and style than you might realize. The French Dressing line in particular, is exceptional. So many different sizes and styles that fit so many of our figures and... More
A lovely store with more variety and style than you might realize. The French Dressing line in particular, is exceptional. So many different sizes and styles that fit so many of our figures and tastes, and helping a cause with purchases from French Dressing (breast cancer research) is a read draw for me.
I have shopped there for many years and always request Jay's assistance because he knows my taste and that of the family for whom I'm purchasing. Photographer and display artist Dennis perfect the setting, accentuating the environment of warmth and beauty . MUST SEE.
Nancy, from Kerrville
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They have the most unique selection of University of Texas apparel and items. The customer service is impeccable and first rate. They will do whatever it takes to make the customer happy! Keep up... More
They have the most unique selection of University of Texas apparel and items. The customer service is impeccable and first rate. They will do whatever it takes to make the customer happy! Keep up the great work Sue Patrick!
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I was in Austin last weekend for the UT football game and had a friend recommend Sue Patrick. I was very impressed with their array of UT merchandise, not to mention how helpful their sales staff... More
I was in Austin last weekend for the UT football game and had a friend recommend Sue Patrick. I was very impressed with their array of UT merchandise, not to mention how helpful their sales staff was. There was a gentleman (Jay, I think) salesperson that introduced me to 2 brands I wasn't familiar with-French Dressing Jeans and Foxcroft blouses. I LOVE the jeans-the fit is fabulous and they have a huge variety of Foxcroft blouses. I'll definitely make it a stop on every Austin trip and will recommend it to all of my UT friends!
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I have had nothing but perfect service at Sue Patrick! Jay is professional and will do whatever it takes to make your shopping experience a pleasure. That lady below must be kidding and way too... More
I have had nothing but perfect service at Sue Patrick! Jay is professional and will do whatever it takes to make your shopping experience a pleasure. That lady below must be kidding and way too dramatic. Shop at Sue Patrick for a great experience!
HB
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Sue Patrick is a wonderful place to shop. All the sales people
are great. The window displays are out of this world. When you
shop at Sue Patrick you are treated like royality.
Connie K
Sue Patrick is a wonderful place to shop. All the sales people
are great. The window displays are out of this world. When you
shop at Sue Patrick you are treated like royality.
Connie K
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I have been shopping at Sue Patrick for seven years. Customer service is what they are all about. Everyone goes out of their way to make you happy. Since they are a locally owned establishment, the... More
I have been shopping at Sue Patrick for seven years. Customer service is what they are all about. Everyone goes out of their way to make you happy. Since they are a locally owned establishment, the service they give always feels individual and special.
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Sorry -- but every word is true. And it's worthy to note this was NOT a lady as the Sue Patrick defensive reply states, and absolutely NO refund was offered. If you're rude and get caught, at least... More
Sorry -- but every word is true. And it's worthy to note this was NOT a lady as the Sue Patrick defensive reply states, and absolutely NO refund was offered. If you're rude and get caught, at least own up to it. You have some nerve....
While they have decent items, the customer service is a nightmare. I don't want to say it's all of the workers because I don't know if it's true, but Jay, for example, is as rude as it gets. And unnecessarily so! When I missed a particular sale by a day, and couldn't get reimbursed for the sale price as in any other store in which I've ever shopped, I was told that they weren't going to pay the price for MY STUPIDITY.... My friends have had similar issues, and as in my case, will never shop there, again.
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