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The Landers were warm and made our first impression so positive we went back after looking elsewhere. Cristen was very helpful and came to our home and measured then made designer suggestions at no... More
The Landers were warm and made our first impression so positive we went back after looking elsewhere. Cristen was very helpful and came to our home and measured then made designer suggestions at no extra charge. A few days later professional installers Pete and Benjamin did a fantastic job. Price was the best we could find and hardly any carpet wasted. Great job!
Pros: Great selection and service
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Did tons of research and got lots of different bids. John was always professional, and worked to make me happy and worked to fit my budget of $13k. The shaw handscraped floors made a dramatic... More
Did tons of research and got lots of different bids. John was always professional, and worked to make me happy and worked to fit my budget of $13k. The shaw handscraped floors made a dramatic difference in my home, and the installation was painlessly fast and beautiful. I have done many remodels, and will use him in the future for my flooring needs. Of the nine or so different flooring people I got bids from, it was only John Landers and one other company that were truly honest and actually cared. I have faith in his abilities and his fairness and do recommend him. Do not sign a contract with anyone before getting him to bid your job.
Pros: worked constantly and honestly to make me happy
Cons: none, would use again
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Years back I had wool carpet installed in my home. No one mentioned to me that moths could become a problem. This year we suffered a huge moth infestation that ate large sections of the carpet. I... More
Years back I had wool carpet installed in my home. No one mentioned to me that moths could become a problem. This year we suffered a huge moth infestation that ate large sections of the carpet. I went to Landers Premier Flooring to find the best way to replace my flooring. Stephanie was so helpful in pointing me in the right direction for the best type of carpeting to have with my young kids and large dogs. We ordered it and set the install date. Due to rain, the installation got moved back one day, but that's not their fault. The installers showed up right on time, were very polite, and I was comfortable enough to leave them in my home while I meet someone for lunch. You could tell these guys are experienced professionals. And they were so fast! By the time I got back from lunch, all the new carpet was installed and they had already moved my furniture back in. It looks great! We're very pleased with the selection, price, installation and service we received from Landers Premier Flooring. Thanks Stephanie!
Pros: Fast and professional installation
Cons: rain delay- but not their fault
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We could not be happier with our floors and the installation process. Thanks John, Stephanie, and Dale. I have already recommended you all to friends.
We could not be happier with our floors and the installation process. Thanks John, Stephanie, and Dale. I have already recommended you all to friends.
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Cristen Finnell was a super sales gal for me; she is very helpful and knowledgeable not only about the carpet product lines Landers carries but also demonstrated great experience in decor when she... More
Cristen Finnell was a super sales gal for me; she is very helpful and knowledgeable not only about the carpet product lines Landers carries but also demonstrated great experience in decor when she came to my house with samples. Her attention to detail is outstanding and I highly recommend her to anyone looking to purchase carpeting.
Pros: Great sales rep
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My husband and I shopped around quite a bit before making our choice for hardwood flooring and company to install. From the first impression to the end of our installation, Landers Premier Flooring... More
My husband and I shopped around quite a bit before making our choice for hardwood flooring and company to install. From the first impression to the end of our installation, Landers Premier Flooring met and exceeded our expectations! The showroom is beautiful and had a large selection of samples to choose from. John personally came to the house and helped in choosing the right kind of wood for our home and budget. Installation was top notch! The team carefully moved furniture, worked quickly and were extremely courteous and professional. The 1,000 sq. feet project was completed in one day - floors 100% floated out (not just spot floated) and prepped, wood and trim installed and cleaned, and furniture back in place. It was amazing! I cannot say anything negative about our experience and look forward to doing more business with Landers in the future!
Pros: Great selection, superior service, quality installation
Cons: None
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Some of the flooring had a manufacturer defect. Thirty boards had to be pulled up. It was a long (3 month) process but boards were replaced. When something like this happens, distributors and... More
Some of the flooring had a manufacturer defect. Thirty boards had to be pulled up. It was a long (3 month) process but boards were replaced. When something like this happens, distributors and independent inspectors need to come out. Reports need to be filed. I guess it doesn't happen too often but when it does it is an inconvenience. This could have been a one day install/visit. After the install there were 5 additional visits to get this resolved.
Pros: Wanted to be sure I was satisfied
Cons: Manufacturer defect in floor (max windsor brand)
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We were delighted with our experience with Landers. Experienced salesman Dale took the time to explain whatever we asked, and gave us excellent advice... even when it meant a smaller sale for him.... More
We were delighted with our experience with Landers. Experienced salesman Dale took the time to explain whatever we asked, and gave us excellent advice... even when it meant a smaller sale for him. We greatly appreciated his assistance and prompt responses (and the fact that he's fast on email, which makes things so much easier).
Their installers delivered a beautiful wood floor on schedule - and it only took 2 days to do ~1300 sq ft. We highly recommend them and will definitely be coming back!
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We visited every flooring store in Austin, and picked Landers specifically because of our experience meeting Stephanie. We had been burned previously by Lowes during a kitchen remodel, and really... More
We visited every flooring store in Austin, and picked Landers specifically because of our experience meeting Stephanie. We had been burned previously by Lowes during a kitchen remodel, and really appreciated her honesty and enthusiasm for our project.
Landers installed our new tile and carpeting, and we love it. She gave us great product recommendations, and the installers were very professional and did a quality job. We would recommend Landers highly.
Pros: Personalized service
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We really had a fantastic experience with Landers. Originally we went to another company but they went under, so Landers took us under their wing. They gave us a better price on the same material,... More
We really had a fantastic experience with Landers. Originally we went to another company but they went under, so Landers took us under their wing. They gave us a better price on the same material, and the installation was amazingly fast and well done. They removed tile and carpet and leveled our 900 sq. feet in a day, then completely installed wood on the second day. Work was truly impeccable, right down to the 1/4 round around the edges. Very highly recommended and we'll be back for our next project.
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