THIS WAS ONE OF THE WORST SALON/SPA EXPERIENCES I HAVE EVER HAD. I MADE AN APPOINTMENT WITH A NEW STYLIST AND I WAS LOOKING FORWARD TO GETTING MY HAIR DONE BEFORE A BIG EVENT. UNFORTUNATELY, IT... More

THIS WAS ONE OF THE WORST SALON/SPA EXPERIENCES I HAVE EVER HAD. I MADE AN APPOINTMENT WITH A NEW STYLIST AND I WAS LOOKING FORWARD TO GETTING MY HAIR DONE BEFORE A BIG EVENT. UNFORTUNATELY, IT TOOK FIFTEEN MINUTES OF CIRCLING THE PARKING LOT TO FIND AN OPEN SPACE. ONCE I WALKED IN, THE RECEPTIONIST ACTED LIKE I WAS INTERRUPTING HER BUSY SCHEDULE OF SITTING ON HER BUTT TO CHECK ME IN. THEN, THERE WERE A GROUP OF GIRLS BEHIND THE COUNTER STUFFING THEIR FACES FULL OF FRENCH FRIES AND TALKING ABOUT WHAT A B**** ONE OF THE EARLIER CLIENTS WAS. I WAS INSULTED BY THEIR RUDENESS AND LACK OF MANNERS. I STOOD OFF TO THE SIDE OF THE RECEPTIONIST SO I WOULDN'T BOTHER HER ANYMORE, AND ANOTHER TWURP CAME UP AND SAT DOWN BEHIND THE DESK DIRECTLY UNDER WHERE I WAS STANDING AND JUST STARED AT ME LIKE, GET AWAY FROM THE COUNTER. ONCE I STEPPED AWAY, SHE THEN BEGAN STUFFING HER FACE WITH FRENCH FRIES AND GOSSIPING. TEN MINUTES AFTER MY SCHEDULED APPOINTMENT TIME, MY NEW STYLIST STILL HAD NOT SHOWED HER FACE, SO THAT, COMBINED WITH THE UNBELIEVABLY UNPROFESSIONAL RECEPTION STAFF SEALED THEIR FATE. I WALKED OUT AND I WILL NEVER, EVER GO THERE AGAIN. RUDE, CRUDE, AND UNPROFESSIONAL. Pros: NONE Cons: PARKING, RECEPTION STAFF, ATMOSPHERE
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I went because I was given a gift certificate. From the moment I walked in the door it was a bad experience! The front desk girl was extremely RUDE, definetly was not made to feel welcome at all (I... More

I went because I was given a gift certificate. From the moment I walked in the door it was a bad experience! The front desk girl was extremely RUDE, definetly was not made to feel welcome at all (I was later told she is the owners daughter). The massage I received was okay, but not great for the price. If you are looking for a relaxing spa & are going to spend money, look elsewhere! Pros: NONE Cons: THE WHOLE SPA
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If you're anything like me - you love your hair cuts and color with Miranda but maybe not love the salon experience at 505. Good news - Miranda has moved to a cute, new salon in Northwest Austin.... More

If you're anything like me - you love your hair cuts and color with Miranda but maybe not love the salon experience at 505. Good news - Miranda has moved to a cute, new salon in Northwest Austin. I've been to see her and enjoyed the same great hair experience without all the salon drama. Skye Salon & Boutique 13359 Highway 183 North Suite 414 Next to the new Kerby Lane Cafe 336-2639 My rating is certainly based on Miranda and her professional abilities - not my experience with Salon 505!
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Rebekah has been my stylist for over 2 years at Salon 505, but is no longer there. I called to make an appointment and the front desk was unprofessional and would not tell me where she went. I see... More

Rebekah has been my stylist for over 2 years at Salon 505, but is no longer there. I called to make an appointment and the front desk was unprofessional and would not tell me where she went. I see that other clients were able to find where there stylist have moved to. Crossing my fingers that somebody has found her! Please let me know!!!! Pros: Rebekah is amazing Cons: Salon 505- bad customer service
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I visited Salon 505 for the first time and received a manicure and pedicure from Becky, and an eyebrow wax from Kathy. First, I was very put off because I waited for over 15 minutes to get in for my... More

I visited Salon 505 for the first time and received a manicure and pedicure from Becky, and an eyebrow wax from Kathy. First, I was very put off because I waited for over 15 minutes to get in for my first service. What did I make an appointment for if I was going to have to wait THAT long? I understand that clients come & go a few minutes late and that really backs up the day, but if I'd arrived 15 minutes late, surely I would have paid a fee or not been seen at all or both. Kathy did a wonderful job on my eyebrows, but spent the time talking about how I should see a dermatologist, get facials, and start working on my skin etc. While I appreciate suggestions, it seemed entirely inappropriate since I was only getting an eyebrow wax. I called on a Friday to schedule a Tuesday appointment and was told that the earliest available appointment they had for that day was 1 pm - on a Tuesday?! I called back today (Tuesday) to schedule a Friday evening appointment for another mani/pedi and was told that the latest available was 3:30. Mind you, they're open until 8 on Fridays. I didn't dislike the salon, but with the late start, inappropriate suggestions, the PRICE (almost $200 for salt manicure/pedi, french manicure polish on hands only, and eyebrow wax), and the fact that it's impossible to get into this place, I'm already looking for some place new. The hassle just isn't worth it. Pros: Excellent service... once it started Cons: Must schedule 1 week+ in advance, poor customer relation
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Best fiberglass nails and a fabulous pedicure. You will love her she is funny,entertaining and knows what she is doing , ask for erica cook Pros: Example: best croissants in town Cons: What... More

Best fiberglass nails and a fabulous pedicure. You will love her she is funny,entertaining and knows what she is doing , ask for erica cook Pros: Example: best croissants in town Cons: What are the drawbacks?
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~~~STEVE RYAN~~~ The 5 stars are for Steve & Kathy -- not 505 itself. Hey, All!! If you are like me and have wondered where Steve Ryan has gone, he is now at Grapevine Salon on Anderson... More

~~~STEVE RYAN~~~ The 5 stars are for Steve & Kathy -- not 505 itself. Hey, All!! If you are like me and have wondered where Steve Ryan has gone, he is now at Grapevine Salon on Anderson Ln. I've been going to Steve for years and am SOOO grateful to have found him again. I've worked in the salon industry for years and have yet to meet anyone like Steve. His artistic eye and attention to detail make for amazing cuts, color, and styles! His technique and chair-side manner will keep you coming back for more!! Love him! Schedule your next appointment at: Grapevine Salons Ste. 16 7942 Great Northern Blvd. Austin, TX 78757 512-485-1016 www.GrapevineSalons(dot)com/SteveRyan - ***please use the the 'period' punctuation mark instead of (dot) when searching for scheduling online Pros: Kathy for waxing Cons: Steve is no longer there.
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I am not sure why there are bad reviews here... but I did notice they were a while back. I have been to Salon 505 recently. I had a wonderful experience, had my nails done and a massage, it was... More

I am not sure why there are bad reviews here... but I did notice they were a while back. I have been to Salon 505 recently. I had a wonderful experience, had my nails done and a massage, it was great! For the holidays I bought several gift certificates for my friends and family and the ladies who have visited so far were impressed.
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The salon is not good b/c they wouldn't give me the forwarding information for the hairdresser that I love. Does anyone know how to get ahold of Ana Rodriguez? She is awesome, and... More

The salon is not good b/c they wouldn't give me the forwarding information for the hairdresser that I love. Does anyone know how to get ahold of Ana Rodriguez? She is awesome, and apparently she doesn't work there anymore. I hope they didn't withhold my info from her.
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Wow, what a place, if you like bad hair, mean people, and bad attitudes than this is the place for you. First off, I paid a fortune and got something I didn't even want. Management is so bad there... More

Wow, what a place, if you like bad hair, mean people, and bad attitudes than this is the place for you. First off, I paid a fortune and got something I didn't even want. Management is so bad there it is amazing they are still in business. I have heard from other people to stay away, but I was drawn in by the fancy building. All I can say is just read the reviews and decide for yourself. Also it seems that the good reviews are written by employees, they are always recommending themselves as good stylists, which I heard management makes them do once a month. You will notice that all the good reviews come around their meetings.
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