I called the Steam Team when I saw their offer on "groupon" and got 3 rooms steamed cleaned & treated for $69.00. What a deal! Even though we have a home carpet shampooer, I knew they would do a... More

I called the Steam Team when I saw their offer on "groupon" and got 3 rooms steamed cleaned & treated for $69.00. What a deal! Even though we have a home carpet shampooer, I knew they would do a better job by far and I was NOT disappointed. Matt was on time, very polite & efficient and I will call him back when needed. Pros: Timely and very efficient Cons: No problems what so ever
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Matt showed up about 30 minutes earlier than scheduled, which was certainly not a problem (though we were told we'd get a 30-min advance notice). He was very professional and a real pleasure to... More

Matt showed up about 30 minutes earlier than scheduled, which was certainly not a problem (though we were told we'd get a 30-min advance notice). He was very professional and a real pleasure to deal with. The carpet cleaning was very thorough with a lot of attention paid to detail. I'd certainly use The Steam Team again. Ask for Matt! Pros: On time, delivered as promised Cons: Didn't call beforehand
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I called The Steam Team on a Thursday at 0755hrs. I got the answering service and left a message that I would like information on getting some work done. To my surprise I got a call from Tiffany,... More

I called The Steam Team on a Thursday at 0755hrs. I got the answering service and left a message that I would like information on getting some work done. To my surprise I got a call from Tiffany, who sound amazing, to follow up on my request. She answered all my questions and was supper nice to deal with. She said she could have a guy to my place in two hours. We agreed on the following day at 1000hrs. Matt arrived on time, took a look at the job and advised me of the best way to proceed. He worked steadily and did a fantastic job. He made sure I was pleased with his work before getting out the paperwork. I would like to thank Matt and Tiffany for very professional and courteous job. I highly recommend them. Deke Pros: Better than the rest. Cons: Did not see any.
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I need the carpet both cleaned and stretched. Matt Hagebusch arrived on time, quickly assed what needed to be done and got right to work. He was able to complete the work in a timely manor. He... More

I need the carpet both cleaned and stretched. Matt Hagebusch arrived on time, quickly assed what needed to be done and got right to work. He was able to complete the work in a timely manor. He did a very good job. Pros: On time, and effective Cons: None
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Matt Hagebusch did a fantastic job on our rather old and very dirty carpet. He was on time, professional, and went to extra trouble and effort to retreat some very stained areas and even to tidy... More

Matt Hagebusch did a fantastic job on our rather old and very dirty carpet. He was on time, professional, and went to extra trouble and effort to retreat some very stained areas and even to tidy up frayed edges. Carpet looks 100% better. Will definitely use The Steam Team again Pros: Carpet is so much cleaner
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nothign Pros: floor Cons: floor

nothign Pros: floor Cons: floor
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Matt Hagebusch is an outstanding service technician. On time, efficient, friendly and respectful of our home and its contents. We have used Steam Team before and always have received very good... More

Matt Hagebusch is an outstanding service technician. On time, efficient, friendly and respectful of our home and its contents. We have used Steam Team before and always have received very good service but Matt is head and shoulders above any service person we have encountered. Pros: On time, friendly, helpful staff
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My wife and I just moved to Round Rock and purchased a 13 year old house. Its no stretch to think that the carpet needed some work done on it. I called the Steam Team and they were really flexible... More

My wife and I just moved to Round Rock and purchased a 13 year old house. Its no stretch to think that the carpet needed some work done on it. I called the Steam Team and they were really flexible on scheduling, making taking off from work much easier for me. Matt from the Steam Team came out, gave me a really good assessment of what could and couldn't be done to stretch and improve the look of the carpet, before starting any work. I appreciated his input and advice and was very pleased with his work. The carpet looks much better and we should be able to enjoy it for several more years. Thanks, Matt! Pros: Flexible scheduling Cons: Only so much you can do with 13 yr old carpet
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I had some problems with the hardwood floor refinishing, however customer service was great and all issues were rectified. Managers work hard to make sure you are satisfied, and I had no problems... More

I had some problems with the hardwood floor refinishing, however customer service was great and all issues were rectified. Managers work hard to make sure you are satisfied, and I had no problems getting a refund. Pros: Risk free 100% guarantee Cons: hardwood floor refinishing
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We are putting our house on the market next week and were trying to decide whether or not to replace or dirty, stained carpets or to have them cleaned and offer a carpet allowance. We opted to just... More

We are putting our house on the market next week and were trying to decide whether or not to replace or dirty, stained carpets or to have them cleaned and offer a carpet allowance. We opted to just try and clean them, but we weren't expecting miracles. Matt, a member of the Steam Team, showed up on time, was very professional and, when he was finished, our carpets looked amazing! Our realtor even stopped by later and was shocked and agreed that our carpets no longer needed to be replaced. We are thrilled with the service and price and will exclusively use this company again in the future. I have been raving about them all morning at work. Pros: Professional, affordable, and great customer service. Cons: None
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