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We started looking at Kitchen remodeling companies during the summer (2009). Our challenge was to...
More 8 days ago
We started looking at Kitchen remodeling companies during the summer (2009). Our challenge was to update a 16 year old kitchen with new cabinets, granite counter tops, and updated lighting. We also wanted to retexture of the downstairs ?popcorn? ceiling. After visiting with several remodeling companies over the summer, we decided to go with Roy at New Creations. Why? Several reasons: we were impressed with the online feedback from the customers, website photos of past projects, a call to a past New Creations customer and Roy?s openness to answer the numerous questions with regards to his past remodeling jobs and overall business structure. But the one thing that really captured us before we signed the contract was the visit to the showroom and the discussion with Roy?s team. We could really feel the true commitment to us (the customer).
We just recently finished the kitchen (October 2009) with new custom cherry cabinets, under-cabinet lighting, tile back splash, and granite counters. The one common message from our family, friends and neighbors is ?WOW! Is that the same kitchen??
The kitchen looks like a photo straight out of a magazine ? perfect and met all the requirements we set out to accomplish. Also, the removal of the ?popcorn? ceiling makes the entire downstairs look like a different house.
Roy (owner), Trevor (on site manager), Apollo (tile), Greg (cabinets), Ray (ceiling and paint) and Troy (office manager) were extremely supportive through the always unforeseen surprises that come along with every remodeling job. The schedule from Troy was constantly updated and the overall team?s communication was outstanding. Roy and his team come highly recommended from our perspective.
Pros: Customer Focus and Satisfaction
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This store is PACKED with interesting, beautiful, quirky, and unusual objects :) You could find...
More 11 months ago
This store is PACKED with interesting, beautiful, quirky, and unusual objects :) You could find treasures to decorate just about any type of decor. SO FUN! Everyone should go at least once :)
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These guys ask me to comment if I was happy. I am. I cant stand when sales people hound you. They...
More 1 year ago
These guys ask me to comment if I was happy. I am. I cant stand when sales people hound you. They helped me when I had questions, and where off doing their own thing when I didnt. I sat and looked thru cover selections for atleast 30 minutes, and the only thing I heard was Manu Chao playing in the background. Nice, ehh?
My husband had come in previously, and picked out a great frame and mattress, that we got for cheaper than the same thing down the road. But his cover selection was hideous. Leather? Are you serious. No more lone shopping for anything that comes into this house, mister. Thank you. I corrected his aesthetic error, and the guys here shipped the cover straight to our house, so we didnt have to make a return trip. Thanks.
Pros: Great flexibility. Very nice sales people. Less static than down the road.
Cons: getting out of parking lot is tough.
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I have had many great experiences at Picket Fences baby boutique!! I have two little boys who...
More 1 year ago
I have had many great experiences at Picket Fences baby boutique!! I have two little boys who have had rooms completely furnished by the unique store. The furniture is practical, beautiful, and the furniture will have longevity in our home as the boys will be able to "grow with it" over time. I have loved everything I've taken home - from maternity clothes, to custom bedding, to furniture, to adorable baby clothes and accessories. In fact, when I was miserably pregnant there were several times when Picket Fences Maternity was the only place I could find adorable, comfy clothes. I've experiences great customer service (especially from the owner) and appreciate everything the store has brought to my home. The parking has been challenging at times but it's well worth it!! Highly recommended to anyone visiting or living in the Austin area!!
Pros: great store with unique gifts
Cons: parking
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I got a great mattress for a great price. The staff was incredible - very friendly, relaxed, and...
More 1 year ago
I got a great mattress for a great price. The staff was incredible - very friendly, relaxed, and helpful. They even stayed open late for us as we decided! The mattress was delivered the next day and care was taken to make it as convenient as possible for me. Highly recommend if you're looking for a deal on a great mattress!
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This is one of those great businesses that Austinites are so lucky to have! Locally own by two of...
More 2 years ago
This is one of those great businesses that Austinites are so lucky to have! Locally own by two of the nicest and most helpful women you'd ever want to meet. Besides a beautiful selection of unusual imports from around the world, they support and highlight the works of several local artists. Best of all possible shopping worlds. Great prices. Beautiful, unique gifts. REALLY great sales. Go!
Pros: Amazing quantity of stuff packed into this old house! Great prices.
Cons: THey could add on another room!
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Baby Coco
Category:
Children's Clothing
1515-B West 35th St
Austin,
Texas 78703
Impeccable customer service - the women at Baby Coco have wonderful design skills and incredible...
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Impeccable customer service - the women at Baby Coco have wonderful design skills and incredible patience and service. I wanted my baby's nursery to be perfect and they made it happen! They also have the most beautiful things - my crib is handmade and my bedding is one of a kind. I couldn't be happier!!!
Pros: Customer service, Beautiful furniture
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I have bought several large pieces at Primitives and have always found their staff very helpful...
More 10 months ago
I have bought several large pieces at Primitives and have always found their staff very helpful and the furniture quite unique. I'm thankful to be able to find such quality furniture and glad that I can buy it from a local family owned business. I will definitely purchase more in the future.
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After looking for several weeks, we found a bedroom set we like at Furniture Market in Austin. We...
More 1 year ago
After looking for several weeks, we found a bedroom set we like at Furniture Market in Austin. We went to pick it up and the loading dock guy was extremely helpful with loading and making sure the load was secured on the trailer...(even had rope on hand)
Got it home and unloaded,,,it was extremely heavy and I found myself wishing I had paid the delivery and set-up fee...nevertheless, got everything unboxed, in the house, and set up.
I soon noticed the dresser had a crack in it. The next day I spoke to Sean, (manager I assume), who assured me I would have another one delivered, and gave me a time and date. Today is that day and everything went as smoothly as I could imagine.
I saw some of the other reviews and was somewhat nervous when I saw the crack in the dresser that night, but Furniture Market backed the product and I can only say good things about them.
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Usa Baby
Category:
Furniture
4477 S Lamar Blvd Ste 530
Austin,
Texas 78745
As a first-time mother, I read everything I could get my hands on -- online product reviews,...
More 5 months ago
As a first-time mother, I read everything I could get my hands on -- online product reviews, books, articles, Consumer Reports, etc. to educate myself on the products that I would need for my new baby. Despite all of my research, I learned even MORE when I visited USA Baby & Childspace.
I had shopped around (online and at several other baby stores in Austin) for the products that I was interested in. I was delighted to find USA Baby. It quickly became a trusted source for my baby needs.
The manager, Chuck, is extremely knowledgable about all baby products -- not only those products that he carries in his store (which is quite a lot!), but also those products that he may not. He helped me to determine what was important for my needs, lifestyle, and budget. He is ALWAYS willing to work with me and his level of customer service, along with his staff, is unsurpassed.
All of the products that I purchased are fantastic, and have exceeded my expectations. I bought my baby's Muniere crib with matching dresser, hutch, and armoire, Dutalier rocking chair and nursing stool, Combi play yard, Peg Perego infant car seat with 2 car seat bases, Britax convertible car seat, Peg Perego stroller, bouncer, mattress, bedding, gates, childproofing items, toys, and lots of additional items.
I was also able to special-order several items (rocking chair, nursing stool, stroller, and infant car seat) with custom fabric. You can't do at the big chain stores! The ability to do this really enriched my buying experience. USA Baby's prices are competitive, and I felt very comfortable buying so many items from one store. The quality of all the products that I purchased is top-notch! I cannot recommend this store highly enough!! :)
TIP: If you sign up for USA Baby's "E-Mom Rewards" you get even more discounts and special offers. Also, USA Baby often has sales, and you can find all types of items needed for babies through older kids at the store, too.
Thanks USA Baby for offering such terrific items and delivering such a high level of customer service -- not only to me, but to other customers that I saw your staff assist. Without such amazing and personal customer service, I would not have made your store my #1 source for baby needs. I will definitely continue to shop at USA Baby for my toddler/child in the future. Thank you!!
Pros: Superior customer service, competitive prices & top products
Cons: None
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