|
Austin Gutter King has installed gutters in my house recently. They did a good job. However, I asked them to come back and change some parts of already installed gutters. I was very impressed with... More
Austin Gutter King has installed gutters in my house recently. They did a good job. However, I asked them to come back and change some parts of already installed gutters. I was very impressed with the customer service and owner response and his professionalism. Gary, owner of AGK came to my house and changed gutters to my complete satisfaction. I was really imressed his dedication to customer and quality of his and his company work. I highly recommend AGK to everybody.
Pros: Excellent customer service and very professional owner
Cons: None
Less
|
|
Salesman very easy to work with. Work completed in a matter of a few hours, and looks very solidly done. My only complaint was that the scheduling process left a lot up in the air. In the end,... More
Salesman very easy to work with. Work completed in a matter of a few hours, and looks very solidly done. My only complaint was that the scheduling process left a lot up in the air. In the end, though, the time from contract signing to installation was only a matter of days (10, I think), so it wasn't a big deal. I would hire them again.
Pros: Quick work. Looks nice. Seems solid.
Cons: Scheduling process kind of vague.
Less
|
|
Every person working for this company was very professional and courteous and the work was excellent .
I would recomend Austin Gutter King to anyone.
Every person working for this company was very professional and courteous and the work was excellent .
I would recomend Austin Gutter King to anyone.
Less
|
|
I'm a General Contractor who has been building all over Central Texas for the last seven years. Gary w/Austin Gutter King has been my go-to gutter installer the entire time. His prices are always... More
I'm a General Contractor who has been building all over Central Texas for the last seven years. Gary w/Austin Gutter King has been my go-to gutter installer the entire time. His prices are always fair and his product quality is great but the reason I keep coming back time and time again is his insistance on fantastic customer care. Great communication from Gary and all of his staff has proven to be key in the success they have seen. Keep up the good work Gary. I would recomend Austin Gutter King to anyone.
Regards,
Bill Butler, President
Bill Butler Builders, Inc.
(512) 694-1868
Less
|
|
Moving into a new house we needed gutters. We saw that Austin Gutter King was doing some work for some neighbors so we walked over and investigated the job, that is when we met Gary Kulp. Gary... More
Moving into a new house we needed gutters. We saw that Austin Gutter King was doing some work for some neighbors so we walked over and investigated the job, that is when we met Gary Kulp. Gary proceeded to come by our house and talk about our unique situation(roof line). Gary was/is professional, is solution oriented and stands behind his work 110%. He is responsive and completes the work in a timley fashion. We have been working off and on with Gary over the past 5 years and each time we speak he still remembers our name and location of our home like it was yesterday. In this day and age it is so nice to know that with Austin Gutter King you are getting a quality product, installed correctly in a timely fashion and deliverd with a postive and professional attude...not to meniton that Gary will stand by his work/product and know that he will be here in the future to service any needs that arise.
Pros: Quality product installed correctly at a good value with excellet customer service!
Cons: None
Less
|
|
Gary and his team first added gutters to a property of mine in Round Rock. The work was excellent and I had no complaints. A few years later, we purchased a house with some rain gutters already... More
Gary and his team first added gutters to a property of mine in Round Rock. The work was excellent and I had no complaints. A few years later, we purchased a house with some rain gutters already installed. However, we noticed that other parts of the house did not have gutters, and water was all routed to one central location, causing a mess in front of our house. Being a previously satisfied customer, I called Austin Gutter King, and a full external inspection was performed on my house and it was determined the flow of water could be optimized by adding only a few extra gutters to the existing plan. Ryan explained all the processes to me, and even had examples of different size gutters, and other parts that would be used during the installation. I would highly recommend Austin Gutter King.
Pros: Timely Installation, Excellent Customer Service, and ability to adhere to HOA rules
Cons: None
Less
|
|
Austin Gutter King did a phenomenal job replacing gutters at my residence. The work was done in a timely and respectful manner. Moreover, the company came back and repaired some damage to the roof... More
Austin Gutter King did a phenomenal job replacing gutters at my residence. The work was done in a timely and respectful manner. Moreover, the company came back and repaired some damage to the roof area when it was unclear if Austin Gutter King's workers caused the damage or if it was caused by another contractor. No questions asked, Austin Gutter King was happy to resolve the issue.
Less
|
|
We recently had gutters installed by Austin Gutter King. Called for an appointment and receptionist was very friendly and courteous. Told us that the rep would call 15 minutes prior to his appt,... More
We recently had gutters installed by Austin Gutter King. Called for an appointment and receptionist was very friendly and courteous. Told us that the rep would call 15 minutes prior to his appt, which he did. He arrived in a small fuel-efficient car (which I appreciated from a green perspective) He was very helpful and showed us all of the sample materials. We chose a style of gutter that he said was installed by only one of their employees. Said that he liked to work alone because he was very particular about his work. We also asked about rainwater collection. He said he could sell us rainwater barrels, but that the better deal would be to purchase them from the City of Austin. He said that he would note which down-spout would have the rainwater barrel and would adjust the height of the spout accordingly. Several weeks later we received a call from the installer, letting us know when he would be out to install. He spent less than a day and the job was done PERFECTLY!! Beautiful craftsmanship! a week or so later the Quality Inspector arranging an appointment to check the installation. He made a slight adjustment to one down-spout and all was done. Every person working for this company was very professional and courteous and the work was fantastic!!! We highly recommend them to anyone seeking to have gutters installed!
Pros: Friendly, professional, courteous, punctual, excellent craftsmanship
Cons: None
Less
|
|
If you want to deal with an honest guy who follows through on promises, call Gary Kulp, the Austin Gutter King. He and his team recommended their Leaf Proof product for the back gutter on my house... More
If you want to deal with an honest guy who follows through on promises, call Gary Kulp, the Austin Gutter King. He and his team recommended their Leaf Proof product for the back gutter on my house at a price that was in the middle of four other competitors. Because of Gary's sales skills and promises of customer satisfaction, I decided to go with his group.
We have not had much rain this year, so I really could not determine if the Leaf Proof was working or not. But Gary kept contacting me by email, and when I told him after a big rain that the Leaf Proof was not working, he and his entire team were going to come out next time it rained to observe why.
Again, we had so little rain, we could not get the timing down on the observation, so I finally was able to observe myself late one night when a storm came. I told Gary about a depressed area on my roof that was channeling water, causing it to spill over the Leaf Proof.
Gary offered to exchange the Leaf Proof in that area for a different product that has small holes in it so the water starts draining before it reaches the gutter edge. He did so on three panels. The new product worked so well the next time it rained, I told Gary that I wished I had gotten it on the entire length. So Gary offered to exchange it, also free of charge. Another installer probably would have charged me extra.
I do not think Gary made as much on my sale as he could have, but customer satisfaction seems more important to him. My only complaints are that I think Gary's team needs to focus on better clean up after the job. Other than that, I'm a really big fan and will have Austin Gutter King do all of my future work.
Less
|
|
I'm impressed with Austin Gutter King's service after the sale...a rarity in today's world.
Sam Carroll
Broker/CRS
Remax-Downtown Austin
Austin, TX
Pros: Great Service and Quality
Cons: None
I'm impressed with Austin Gutter King's service after the sale...a rarity in today's world.
Sam Carroll
Broker/CRS
Remax-Downtown Austin
Austin, TX
Pros: Great Service and Quality
Cons: None
Less
|