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In the Fall we purchased a new air/heating system and home weatherization audit and improvement. We interviewed three companies and from the beginning Christian Bros was very responsive to our needs... More
In the Fall we purchased a new air/heating system and home weatherization audit and improvement. We interviewed three companies and from the beginning Christian Bros was very responsive to our needs - they did what they said they would do on time and with high quality. Adam and Vic took the time to educate and inform us, provided a complete proposal, their installers were were professional and everything was clean when they left and there was follow-up to answer questions and ensure we were satisfied. I recommend them to all!
Pros: Christian Bros provides exemplary customer service
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Just simply honest, fast, fair efficient A/C and heat service year-round!!
Pros: service excellent
Cons: none to mind
Just simply honest, fast, fair efficient A/C and heat service year-round!!
Pros: service excellent
Cons: none to mind
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The service personnel (and their owners/managers) have provided us with outstanding work over the last 6 years and have helped us to minimize our cost to achieve a healthy, enjoyable... More
The service personnel (and their owners/managers) have provided us with outstanding work over the last 6 years and have helped us to minimize our cost to achieve a healthy, enjoyable environment.
For example, Robert, who performed maintenance today, took the time to explain and provided tips for less expensive, yet improved operation. Thank you, Robert!
Pros: Dependable, accessible and professional.
Cons: None
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Robert came for my fall heating checkup. He explained a number of things to me that I was unaware of and I've lived here for 5 years.
Very professional.
Robert came for my fall heating checkup. He explained a number of things to me that I was unaware of and I've lived here for 5 years.
Very professional.
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I needed a new A/C and duct work. I choose Christian Brothers after reading their reviews and meeting with Adam Turnipseed to get an estimate for the work. Additionally, I took advantage of the... More
I needed a new A/C and duct work. I choose Christian Brothers after reading their reviews and meeting with Adam Turnipseed to get an estimate for the work. Additionally, I took advantage of the city rebate program for weatherization, etc. so I could do everything at once.
The work was completed in a professional manner, and while 2 small issues required a second trip to correct , Adam, the office manager Marissa, and the foreman Vic, were all very responsive. The work was completed to my satisfaction and the staff couldn't have been nicer. I would certainly recommend Christian Brothers to anyone.
Pros: Professional, responsive
Cons: None
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A/C compressor stopped working.
Withing 2 hours, a technician, Robert, arrived.
He correctly assessed the problem within the first 5 minutes and then explained the issues in a way that was easy to... More
A/C compressor stopped working.
Withing 2 hours, a technician, Robert, arrived.
He correctly assessed the problem within the first 5 minutes and then explained the issues in a way that was easy to understand. He also described how the parts of the A/C system interact in a clear and concise way.
All this happened within 15 minutes.
We have A/C again.
Thanks.
Pros: Excellent technical communication; quick service
Cons: None for this visit
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We are extremley pleased with the professional and knowledgeable service we received from Christian Brothers regarding maintenance of our HVAC system.
The technician installed a float value that... More
We are extremley pleased with the professional and knowledgeable service we received from Christian Brothers regarding maintenance of our HVAC system.
The technician installed a float value that protects us from water that may be develop by our system while in operation and could have caused thousands of dollars in repairs. Our previous HVAC never recommended a float valve. We signed up for Christain Brothers maintenance program based on their outstanding service today!
Pros: Professional Serviceman, HVAC Experts
Cons: N/A
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Robert has serviced my system twice now. He recommends ways to save money without spending money - makes recommendations on what needs to be done and rates the urgency and necessity. He has built... More
Robert has serviced my system twice now. He recommends ways to save money without spending money - makes recommendations on what needs to be done and rates the urgency and necessity. He has built trust and he is respectful of my time and my home - he acts in a way which shows he both cares about his customers; the job he is doing and that he enjoys his job - great enthusiasm. He has developed and earnt my loyalty.
Pros: Efficient; Polite; Reliable
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After the first AC company I called didn't return my call for 24 hours, I searched online and found Christian Brothers Air Conditioning. I am really glad I found them.
Because my AC unit was 17... More
After the first AC company I called didn't return my call for 24 hours, I searched online and found Christian Brothers Air Conditioning. I am really glad I found them.
Because my AC unit was 17 years old, and had a recent repair, I knew it was on its last legs. In this hot summer and busy season for AC companies, I was surprised when Christian Brothers could send a technician to my house in a couple of hours. After the technician's diagnosis, it didn't take long for me to conclude it was time to replace the system.
Their manager Adam showed up an hour later. He was very polite and friendly. He showed me different options, and I didn't feel I was pressured to select any specific system.
Their installation technicians arrived on time a couple of days later, and they completed the job in the time they estimated. They took care to keep my house clean during the installation.
Throughout the process, I had met Adam, Vic their service manager, and a number of their technicians. All ot them were friendly, professional, willing to answer questions, and very pleasant to deal with.
Replace an AC unit is a big expense, and a major decision. Christian Brothers made the experience as pleasant as possible. I am confident they will stand behind their work, and I can reach them easily if I need their service. I highly recommend Christian Brothers Air Conditioning.
Pros: Quick response, professional and reliable service.
Cons: None
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We just had an energy efficient A/C and heat pump installed. I got bids from other companies, but there was just something about Adam Turnipseed with Christian Brothers that made me feel like this... More
We just had an energy efficient A/C and heat pump installed. I got bids from other companies, but there was just something about Adam Turnipseed with Christian Brothers that made me feel like this was the company to go with. He was very open and friendly but professional with the information. I didn't feel pressured at all but rather felt I'd been given very thorough, knowledgeable information on three different options in order to make an informed decision. Plus, Adam said they would take care of rebates and give us all we needed to apply for our PEC rebate as well as for our energy tax credit. Once we decided, the service was scheduled quickly, the technicians showed up right on time (acutally early) and were very professional, knowledgeable and courteous as well. I appreciated both Adam and Vic stopping by to ensure everything was going well and that Vic scheduled a follow-up with us for a few weeks later to make sure all was still going well with our system.
We are very pleased with our new unit...not only is it very efficient, we can barely hear it running! I will recommend Christian Brothers to anyone looking for service or a new system.
Pros: Great product, great service: professional, courteous
Cons: Are there any?
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