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Have had great massages and pedicures at this location, but have been consistently frustrated by the haircuts I've received. The hair salon is always busy (and a bit dirty, unfortunately) and I've... More
Have had great massages and pedicures at this location, but have been consistently frustrated by the haircuts I've received. The hair salon is always busy (and a bit dirty, unfortunately) and I've seen great haircuts given, but I have never been lucky enough to get one. I've tried two different stylists and found one utterly indifferent--couldn't manage to write down the formula for my hair color after 3 visits or remember my name--and the other was unwilling to spend more than a minute or two discussing a new cut. In every experience, I've had to insist that my stylist talk to me about the cut and color I want, so be assertive and aware that if you don't ask, you'll be in the shampoo room before anybody has taken more than a passing glance at your hair. Prices are reasonable compared to other high-end salons, but you get what you pay for in this case. I really wanted this to be my 'home' salon, but I've given up after walking out with hair dye on my foreheard and a mediocre haircut one too many times. My husband also tried one of the same stylists and also gave up, alas. Unless you know exactly what you want (and that's a very basic cut) and aren't afraid to speak up, I would look elsewhere.
Pros: Great front desk service and awesome massage
Cons: Dirty salon, indifferent stylists, mediocre haircuts for both men and women
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A few weeks ago, I gave a glowing review to Holly Taylor and Aziz salon. Today, I'm revising that review to say I will NEVER go back. What's changed? Well, I went into Aziz a few weeks ago, looking... More
A few weeks ago, I gave a glowing review to Holly Taylor and Aziz salon. Today, I'm revising that review to say I will NEVER go back. What's changed? Well, I went into Aziz a few weeks ago, looking for an all over dark color with red lowlights. I had a lot of grays in my mousy brown hair, and wanted to cover them and add something a little fun. Holly convinced me that I didn't need all over color (just the lowlights). I trusted her judgment, and now I wish I wouldn't have. She went through my head and bleached out the sections that were going to be red. Once that was washed out, she painted the now bleached stripes red, and added some black stripes too. The day I came home, it looked fab. Everyone commented how great it was, and it looked really cool. The problem was: the red started washing out almost immediately. Within one week, it was almost gone and I was left with these awful peach colored stripes. Also, my gray is slowly taking over my temples! I stopped into the salon a week later to show them how much it faded, and the ladies at the front desk told me, "That's what happens to red dye. It just washes out. Holly should have told you." On top of that, they told me it was my fault for not using "color conserve" shampoo. When I told them I'd been using the shampoo Holly sold to me, they looked at each other and said, "oh she sold you the wrong stuff. You should have NEVER used that if you wanted your color to stay." Their only advice (since Holly wasn't in the salon) was, "we'll tell Holly to call you today." Well shocker....never got a call. Now it's weeks later and the color is literally the worst I've ever gotten. It's faded, white/light pink and you cannot see the black at all. Basically, I'm left with AWFUL striped highlights when I came in asking for all over black and LOWlights. I cannot believe I wasted $200 on color that barely lasted a week, and noone at Aziz seems to care or want to try to fix it. Holly (and Aziz) just lost a customer for life.
Pros: Relaxing atmosphere
Cons: Don't take responsability for their work
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I just recently had services done at the Brodie location and I truley had a great experience! I got my first facial done by Kahla it was so relaxing & refreshing! I have to say though I thought my... More
I just recently had services done at the Brodie location and I truley had a great experience! I got my first facial done by Kahla it was so relaxing & refreshing! I have to say though I thought my skin was in horrible condition hence my age & the many years of sun damage, but she stated that my skin was a little damaged by the sun and that If I was interested in minimizing my damage that I should consider a photo facial. Sad to hear that they don't offer photo facials at the brodie location! Im hoping that they will soon because Im sure I'll be the first to book that service! Thank you Kahla ;)
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I really like Aziz Salon & Spa, great people, great services and really nice place. I highly recomend this business.
Pros: Very good customer service, great private parking
Cons: none
I really like Aziz Salon & Spa, great people, great services and really nice place. I highly recomend this business.
Pros: Very good customer service, great private parking
Cons: none
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When I went to Aziz it was a very stress-free environment. I carried on a conversation with about 5 different people who worked there and I was only there to get a pedicure. I took my daughter to... More
When I went to Aziz it was a very stress-free environment. I carried on a conversation with about 5 different people who worked there and I was only there to get a pedicure. I took my daughter to get her eyebrows waxed for the first time because she has been getting teased at school. They were very gentle and informative. Thank you! I've only tried the Aziz on Brodie, I'm very happy with it, but if I'm ever in the area, I'll give the downtown aziz salon a try.
Pros: very informative
Cons: it's hard to get an appt if you're a walk-in. call ahead!
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Iam very impressed being new to austin. I recieved several treatments at Aziz and this is trueley an wonderfull business.
Im from CA and have been to serveral salons & day spas but the feel i get... More
Iam very impressed being new to austin. I recieved several treatments at Aziz and this is trueley an wonderfull business.
Im from CA and have been to serveral salons & day spas but the feel i get here is confortable for sure. The customer service is excellent, everyone is smiling and paying attention to me like im the only one there and it was busy with allot of people everywhere. The massage therapist i saw was very professional and just plain wonderful, it was actually the best massage i ve ever had for sure, and the stylist was very sweet and did a great job with my over due haircut and color. I will definietly go to this place again and again. Great place and fun too.
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I've been going to the south location on Brodie lane for awhile now and I just love it! Its conveniently located right next to my apartment. I see Delia for my hair and she is very professional and... More
I've been going to the south location on Brodie lane for awhile now and I just love it! Its conveniently located right next to my apartment. I see Delia for my hair and she is very professional and does a great job with my thick, wavy hair. I'v had trouble getting it to right shade of blonde and have gone through a lot of stylists, and I'm so happy that I found Delia. She finally got it right! I highly recommend this salon to everyone, awesome customer service, easy to get to, and a great location!
Pros: professional, highly trained staff, very good customer service
Cons: ummmm can't think of any
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This was by far the worst massage and customer service I have ever had in my life. I very frequently get massages and have been everywhere from beginner massage schools to top of the line spas and... More
This was by far the worst massage and customer service I have ever had in my life. I very frequently get massages and have been everywhere from beginner massage schools to top of the line spas and the massage I received was well below par. I left the spa feeling uptight and anything but relaxed. The masseuses and the people that work the front desk were incredibly unprofessional and downright rude. I will NEVER come back to this place. The sad thing is...this massage was a gift certificate from friends and I was mad that they wasted their money on such a worthless experience.
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I decided to try this salon after reading some of the reviews. I was desperate for a good haircut because my last two cuts were awful. I was greeted by the very friendly front desk staff and asked... More
I decided to try this salon after reading some of the reviews. I was desperate for a good haircut because my last two cuts were awful. I was greeted by the very friendly front desk staff and asked if I would like anything to drink, even though I had a drink in my hand. I didn't have to wait and they brought me right in to Raine. I told her I needed help because I had an awful haircut. And she said "Well's that because you haven't had a haircut by me!" And she was right! Raine was friendly, fun, and very creative. She gave me hair and styling tips for my cut. Raine is awesome! I will be definately coming back for other spa services and a haircut. Thank you!
Pros: knowledgable and friendly staff, affordable prices,
Cons: nothing
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Dave Tienda at the Brodie Lane location of Aziz took 10 years off my appearance with his stylish haircut and edgy hair color. He doesn't just stay with simple highlights, but gets those creative... More
Dave Tienda at the Brodie Lane location of Aziz took 10 years off my appearance with his stylish haircut and edgy hair color. He doesn't just stay with simple highlights, but gets those creative juices flowing and has fun with it. I just let him have his way and wait for the results. So far, I haven't been disappointed. In fact, I now make my next appointment while I'm there. I tried calling but didn't have much luck on a quick appointment, but he's definitely worth the wait. A nice glass of wine and some chuckles plus outstanding haircare is not a bad deal at all. I highly recomend Dave and the spa itself although I have not used any services other than hair. Location is great since it's on my way home.
Pros: Location, plenty of parking
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