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I took my '01 Montero in to have it checked out. Brakes were squeaking and not even and the engine was misfiring. Big job; but they got it done in 2 days even with a parts crisis! They are the only... More
I took my '01 Montero in to have it checked out. Brakes were squeaking and not even and the engine was misfiring. Big job; but they got it done in 2 days even with a parts crisis! They are the only place I'll take it again, if I have to!
Pros: World Class Customer Service
Cons: none
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WOW
by
hotnjust
3 months ago
I have been going to Dave's since 1990 and have been a loyal customer ever since. My cars has change and the problems have change right along with the cars, but whenever I have a problem I myself... More
I have been going to Dave's since 1990 and have been a loyal customer ever since. My cars has change and the problems have change right along with the cars, but whenever I have a problem I myself can not fix, then I know I'm in good hands at Dave's. The staff talks to you with respect and is kowledgable about the work that they need to perform on my car. I have shopped around and checked out other garages, but nothing compares to Dave's.
Pros: is they are pros at what they do.
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I checked out a few places for new tires and alignment after I installed new shocks on my car. SoulSpeed provided horrible initial customer service so I went to Dave's to check it out. Excellent... More
I checked out a few places for new tires and alignment after I installed new shocks on my car. SoulSpeed provided horrible initial customer service so I went to Dave's to check it out. Excellent service from the beginning. I was greeted when I walked in and Dwayne spent as much time as I needed going over my options. When I took the car in for tires/alignment, it took just the amount of time that he quoted. The tech test drove the car before and after the alignment and provided a printout of the readings. Everyone is courteous and helpful. Dwayne remembered me and even kept in mind that I do a lot of my own work when noticing that my belts were damaged and should be changed. Thanks!
Pros: Everything
Cons: Parking
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i brought my nearly dead ford explorer to dave's hoping they could help...they looked at it but told me the repairs would be more expensive than it was worth and they would probably be followed by... More
i brought my nearly dead ford explorer to dave's hoping they could help...they looked at it but told me the repairs would be more expensive than it was worth and they would probably be followed by other things cropping up. they didn't charge me and they even offered to tow it somewhere for me and to check out any vehicle i wanted to buy so i would know if i was getting a lemon. great old-fashioned service. and they even let me leave it with them several days while i looked around for another vehicle. i plan on using them for whatever vehicle i do buy and also to bring my son's 2006 car to them for it's regular maintenance. good people.
Pros: Don't charge for every little thing
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OK, so I went to Dave's automotive b/c of the great reviews. I took my car in to get checked out before a long road trip - oil change, coolant flush, and whole vehicle inspection. There was an issue... More
OK, so I went to Dave's automotive b/c of the great reviews. I took my car in to get checked out before a long road trip - oil change, coolant flush, and whole vehicle inspection. There was an issue after service, but the service advisor, Dwayne, followed up and made that the issues got taken care. I work in the service industry and realize that things happen, but it's the follow-up and the assurance that ur going to fix and take care of those issues. Not going to lie, the prices aren't cheap, but you can't beat the warranty and the service. I'll continue to take my vehicle there for regular maintenance and service. I'm also going to start taking my other vehicle there for it's regular service. Excellent Automotive Garage.
Pros: Excellent service, warranty
Cons: a little pricey (but worth it)
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I moved from southern California and was looking for a great mechanic and I can honestly say that Dave's is the best shop - I've found here in Austin.
I've taken my VW Jetta twice to them and have... More
I moved from southern California and was looking for a great mechanic and I can honestly say that Dave's is the best shop - I've found here in Austin.
I've taken my VW Jetta twice to them and have been treated very well - they are extremely professionals. They have great technicians - very knowledgeable mechanics - they are very friendly - but more important - they are very HONEST with the work/cost they do.
Pros: Knowledge and Great Work
Cons: little expensive
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I have been going to Dave's shop ever since he was recommended by a friend. Dave's Auto is the cleanest and most professional shop I have ever been to. However, the best part about his shop is that... More
I have been going to Dave's shop ever since he was recommended by a friend. Dave's Auto is the cleanest and most professional shop I have ever been to. However, the best part about his shop is that they are friendly and trustworthy, you can take your car into Dave's and they will give you and honest estimate on what needs to be done and if they find more problems than they expected they will call you and let you know what needs to be done now and in the future. They also give you a ride back to your home or office and they will pick you up when they are finished with the work. You can't ask for more than that.
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This shop is both very professional and friendly. I have lived in Austin all my life and I tried many different auto shops but once I found Dave's I haven't needed to go any where else. They will... More
This shop is both very professional and friendly. I have lived in Austin all my life and I tried many different auto shops but once I found Dave's I haven't needed to go any where else. They will return you to work or home when you drop off your car, and they pick you up at work or home when they are finished repairing your car. The shop is clean and professional like I have never seen.
Pros: Fast, friendly and very professional
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just wanted to take a few moments to thank dwayne and the guys at the howard lane store. they really make me feel like family every time i come in. ryan alwas remembers my name and dwayne always... More
just wanted to take a few moments to thank dwayne and the guys at the howard lane store. they really make me feel like family every time i come in. ryan alwas remembers my name and dwayne always remembers what i had done the last time. good honest shop who really cares how i feel even after i leave. they schedule my next appt. the have a shuttle that will take and pick you up from anywhere. good hours,and quality technisions. the first auto shop i enjoy going to. that should say enough. thanks again guys
Pros: you name it they can do it
Cons: there not like katz. they do close
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the best shop in town. these guys really care. i have never experienced a service center like this. great job Dave. if you are looking for the best shop in Austin. stop looking. Le to and from work.... More
the best shop in town. these guys really care. i have never experienced a service center like this. great job Dave. if you are looking for the best shop in Austin. stop looking. Le to and from work. great service and a shuttle to and from work. fair prices. they even have good prices on tires
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