Excellent service from the first phone call to Bonnie, to meeting with designer Tristan and installation of product. Great selections with no pressure, helpful info given by designer. Recommending... More

Excellent service from the first phone call to Bonnie, to meeting with designer Tristan and installation of product. Great selections with no pressure, helpful info given by designer. Recommending Major Blinds to friends/family. 2 thumbs up, 5 stars, top drawer! Pros: Professional, friendly, good follow-through Cons: zip
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I was Wrong!!! It was not Major Blinds that caused the problem but Premier Install. The blinds we ordered and received are exactly what we wanted and have done want we wanted. The owner Rich... More

I was Wrong!!! It was not Major Blinds that caused the problem but Premier Install. The blinds we ordered and received are exactly what we wanted and have done want we wanted. The owner Rich called when he found out about our problem and has worked to correct the situation that the install company caused. He has been wonderful to work with and I feel teriible that I said what I did before I knew everything. I will recommend this company to friends and family because I have found that Rich stands behind his product and company. I can't retrack the post I had already done, but I admit when I was wrong. Thanks Rich for all you have done - GREAT COMPANY - GREAT CUSTOMER SERVICE! Pros: Great Customer Service
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1st let me say that these 3 windows are all in our house that is brand new and we have been in since May 29th. When they were installing our sliding glass door treatment, insteading of going... More

1st let me say that these 3 windows are all in our house that is brand new and we have been in since May 29th. When they were installing our sliding glass door treatment, insteading of going straight up, installer went sideways and broken through the drywall and came out the front of the wall, cracking the drywall. He pushed it back into the wall and puttied over the hole he made but blamed it on our high ceilings. Then after installing our solar screen on a 6'x6' window they left it up and left. When we pulled it down we discovered that it was not square and had a 1/2" gap on 1 side. They sent a senior installer out a few days later who told us that the big window was out of square and this is how the screens are made. But I our salesperson should have informed us of this so we would have known and maybe been given the option of what we wanted to do, not just to have a 1/2" gap on 1 side of a window that everyone see. As far as the drywall does, this senior installer told us that if we gave him some paint, he would use a q-tip and cover the putty, but that's all they would do. Nothing is done about the cracked drywall. So for 3 windows - we spent $1400.0 and out of that we have 1 that doesn't fit right and a cracked wall. I would call this pretty bad service. Cons: Terrible customer service
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Fast, dependable, friendly! First purchased blinds for my daylight basement great room and downstairs bedrooms. I liked those so much, I called back and arranged another order for my upstairs... More

Fast, dependable, friendly! First purchased blinds for my daylight basement great room and downstairs bedrooms. I liked those so much, I called back and arranged another order for my upstairs kitchen and livingroom area. Happy, happy, happy!! Pros: best value/service/installation/guarantee Cons: none
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We purchased blinds from other company's before. None of them compares to Major Blinds. We were impressed with the selections, we were shown. The measurements taken turned out perfect, especially... More

We purchased blinds from other company's before. None of them compares to Major Blinds. We were impressed with the selections, we were shown. The measurements taken turned out perfect, especially the kitchen window which has a cut out at the bottom. We encountered a problem with the valance on the back door, so we spoke with Rich and he took care of the problem right away by replacing it with a special valance. I liked that one so much I decided to change all the valances. We have received many comments about how good they look. Would defiantly use Major Blinds in the future and recommend you use them as well. Pros: Friendly and helpful Cons: None
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I spoke to Rich Vessey about what I wanted- he showed me some great samples. We placed the order and he shipped them directly to me - as we live in a very remote area of Canada's north! My husband... More

I spoke to Rich Vessey about what I wanted- he showed me some great samples. We placed the order and he shipped them directly to me - as we live in a very remote area of Canada's north! My husband did the installation and they fit prefectly. We're very satisfied with the service we received, Thank you, Donna Michaels Pros: Expert advice and service Cons: None
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We had a wonderful experience, the salesman came to our house, fully explained the pro's and Con's of numerous styles and price ranges, gave us the feeling he was truly looking out for our best... More

We had a wonderful experience, the salesman came to our house, fully explained the pro's and Con's of numerous styles and price ranges, gave us the feeling he was truly looking out for our best interest, not just trying to sell us the most expensive item. He measured the windows and put in the order. We got a call when the order was ready to come install the blinds and they did a very quick and professional job of installing, we couldn't be happier, as a matter of fact I just asked them to come out and measure two more windows in a remodeled Rec room Pros: Best selection we found
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Salesman was pretty good, gave us a great idea of how to take care of a few windows at a reasonable price, but the installer was rude to my son, refused to put down a cover to protect my hardwood... More

Salesman was pretty good, gave us a great idea of how to take care of a few windows at a reasonable price, but the installer was rude to my son, refused to put down a cover to protect my hardwood floors from his ladder and when he installed the blinds wrong, tried to blame it on the salesperson. I called the salesman who came out and reinstalled the blinds properly in about 5 minutes. So, I got what I wanted, but probably won't call them back. Pros: Good salesman, good price Cons: Terrible installer
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Excellent customer service and job well done.

Excellent customer service and job well done.
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Major Blinds came to my home and took car of my blinds from start to installation. Great selection and service.

Major Blinds came to my home and took car of my blinds from start to installation. Great selection and service.
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