I purchased a two years old Nissan Pathfinder in 2006 with only 34,166 miles in it and I purchased a service contract ($1,500) for 60 months, 100,000 miles that would cover everything except for... More

I purchased a two years old Nissan Pathfinder in 2006 with only 34,166 miles in it and I purchased a service contract ($1,500) for 60 months, 100,000 miles that would cover everything except for wear and tear, with no deductible if I bring it for service back to Herb Chambers Toyota, but $200 deductible if I sent it to another dealer. Now after two years from purchasing the car a service engine light came on and went to send it for service and they told me it's $200 deductible. I told them how the deal was, they said sorry but we can't help you this is how the contract was, this is how it is recorded in our system. But they said if you have a copy of the contract that says otherwise bring it in and we will fix it. Now I will need to go over all the documents in my house to find the contract. Never thought that I would have to go through this with a reputable dealer like Herb Chambers Toyta as they would change the contract just to see if you fall for it. After this experience I am truly saddened to say that I would never purchase a car from them again. Thank you.
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My Scion died right after the warrenty was up...I don't recommend the brand. I love Toyota but Scion not so much. I recently went in to buy another car. Sales people way too pushy, gave me an... More

My Scion died right after the warrenty was up...I don't recommend the brand. I love Toyota but Scion not so much. I recently went in to buy another car. Sales people way too pushy, gave me an incomplete CarFax report and were rude once they had the sale. I pushed back and spoke to the management about Carfax report. The managers are Terrific and helped me out alot. If only I could buy the CARS with the management staff!!!! Service dept is great.
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They have great customer service at herb's. They helped me out when I never thought I could get approved with a low payment. They got me the car I wanted and made sure I was happy with everything... More

They have great customer service at herb's. They helped me out when I never thought I could get approved with a low payment. They got me the car I wanted and made sure I was happy with everything before I felt pressured into doing something I would regret.
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I got three other dealships prices on a 2009 camry some how all the other dealships had hidden fees and were screwing me some how. Herb Chambers gave me the best deal and delivered the car to me,... More

I got three other dealships prices on a 2009 camry some how all the other dealships had hidden fees and were screwing me some how. Herb Chambers gave me the best deal and delivered the car to me, clean and ready to drive.
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For my first car buying experience, I couldn't have asked for it to go any better! I don't have established credit, so its not very good. The friendly and courteous staff helped me every step of the... More

For my first car buying experience, I couldn't have asked for it to go any better! I don't have established credit, so its not very good. The friendly and courteous staff helped me every step of the way! Not only did they get me approved, they got me approved without a co-signer with a really low interest rate! I'm very pleased that I could do this all on my own and it wouldn't have been possible without Herb Chambers Toyota! I love my new car and my low monthly payments. I would recommend this dealership to anyone in my position, but to all of my friends and family no matter their situation.
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I just recently bought a used Saturn Vue and I absolutly love it. Everyone at the dealership was so helpful with all my needs and found the best vehicle for me in my price budget. Eveyone went out... More

I just recently bought a used Saturn Vue and I absolutly love it. Everyone at the dealership was so helpful with all my needs and found the best vehicle for me in my price budget. Eveyone went out of their way to make sure everything went smoothly in the entire process. I will definitly be back to buy all my future vehicles from here.
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This was my first new car I bought. The salesman was very rude, and very unorganized. Took me about a month to get acct #.. Don't go there 2 thumbs down. PROS: CONS: Bad Service, Very... More

This was my first new car I bought. The salesman was very rude, and very unorganized. Took me about a month to get acct #.. Don't go there 2 thumbs down. PROS: CONS: Bad Service, Very Unprofessional, Unorganized... False Advertisement.
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Not sure if i would go back here again. Pricing was the intial reason i purchased from here, but then service has repeatedly tried to steal with their outrageous costs. Be cautious!

Not sure if i would go back here again. Pricing was the intial reason i purchased from here, but then service has repeatedly tried to steal with their outrageous costs. Be cautious!
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