They were professional on the phone. Once I got to the office the waiting room was very nice. Then I was sent back to the examination room. The back office area was horrible!!! Very unsanitary. Walls were all beat up stains all over the carpets!! Outdated exam Romms. I thought to myself if this place is so unsanitary looking I surely don't want them doing any exams on me. This is my personal opinion of what I saw. Judge for yourself.