“Excellent Service Department”   by Jim Hobbs at Citysearch

Provided by Citysearch

We own four Toyotas, live in Kennesaw and would not even consider taking them anywhere else for service. World Toyota Service cares about my business and keeping me as a customer... More >

We own four Toyotas, live in Kennesaw and would not even consider taking them anywhere else for service. World Toyota Service cares about my business and keeping me as a customer long-term. Map Mouth is one of the outstanding service techs at World Toyota. He exceeds expectations every time with solid advice and clearly tries to save me money. What a refreshing change from the typical service department that tries to syphon every dollar from your wallet.
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“World Toyota is simply THE WORST!”   by Wubbuck at Citysearch

Provided by Citysearch

The Toyota Corporation will no doubt be happy to know World Toyota in Atlanta succeeded turning me away from all things Toyota. I purchased a Tacoma in 2007. They messed up the financing because... More >

The Toyota Corporation will no doubt be happy to know World Toyota in Atlanta succeeded turning me away from all things Toyota. I purchased a Tacoma in 2007. They messed up the financing because they wrote the sale as a Tundra. Then they had the nerve to accuse me of trying to "pull something over" on them. But, I let it go and got my Tacoma. This summer (2010), after using it regularly for three years, they tell me the service contract I had purchased had been canceled. They could not tell me why and they were not interested in fixing the issue. Instead, they offered to sell me another service contract. So, on top of everything else, they call me an idiot! If I had had some lube handy, I would have offered to shove the truck...well, somewhere. Less than a month later, I traded the Toyota in for a new Honda.
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“Great service”   by jlucido at Citysearch

Provided by Citysearch

I have always had good service with World Toyota. We are a 4 Toyota car family. They tell you what they are doing, always give you the price before they start and have shuttles to take you to work... More >

I have always had good service with World Toyota. We are a 4 Toyota car family. They tell you what they are doing, always give you the price before they start and have shuttles to take you to work or home. The waiting room is nice if you want to hang around. They have free Wifi, refreshments and TV. They usually wash my truck if I have any major service. THanks for a job well done
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“Very nice Toyota service dealership”   by KalyanD at Citysearch

Provided by Citysearch

Service center is very customer oriented. They work with integrity. Recommend only required services They give deals that you can not deny. Example:- Set of 4 Michelin LTX M/S2 (225 70 R16)... More >

Service center is very customer oriented. They work with integrity. Recommend only required services They give deals that you can not deny. Example:- Set of 4 Michelin LTX M/S2 (225 70 R16) installed with tax for $700. Even the price on tirerack (discounted online tire store) with shipping is more than that! Price of each tire in costco is $192.99 + $60 installation. Surprising that a service center is involved in many charity programs. Even got a oil change for a toy that was donated to a child during Christmas! I get my 2007 RAV4 serviced from them for the past 3 years now. Never felt I was over charged. Pros: Quality, Integrity, Deals, Charity work, Jerry Bearden rocks Cons: Did not find any yet for 3 years now!
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“World Toyota Service Department”   by Karla E at Citysearch

Provided by Citysearch

I bought my car from World Toyota six years ago and I continue to experience nothing less than excellent service by the World Toyota Service Dept. It is always a pleasure to be helped by Dumas, and... More >

I bought my car from World Toyota six years ago and I continue to experience nothing less than excellent service by the World Toyota Service Dept. It is always a pleasure to be helped by Dumas, and I love the way he and the rest of the staff take the time to explain what was done to your car even if it is something as simple as an oil change. I also appreciate the way they respect your time. The staff does not take your car, disappear and leave you waiting and wondering. They keep you informed throughout the service process. I visited a Toyota dealership closer to my home for the sake of convenience but there was no comparison. World Toyota has the best level of service I have ever experienced. Pros: Great service, Very friendly and professional staff Cons: None
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“world toyota service dept. excellent in customer service”   by marcia kwofie at Citysearch

Provided by Citysearch

Jerry was outstanding, very kind, I work in customer service therefore I am always aware of how I'm being treated when I'm the customer, however Jerry was excellent, he treated me just the way I... More >

Jerry was outstanding, very kind, I work in customer service therefore I am always aware of how I'm being treated when I'm the customer, however Jerry was excellent, he treated me just the way I would have treated my customer, Jerry made me feel as if I was the only customer in the service dept. while he attended to me. I would highly recommend World Toyota service dept . on Peachtree Industrial Blvd. I know that they "get it" (excellent customer service) when most companies don't even have a clue on how to treat customers.
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“Best Thus Far...”   by SouthernDude84 at Citysearch

Provided by Citysearch

I got a rock in my a.c condensor. Average price at other places that i called was 1200. - 1350. Called and spoke with John T. He totally understand my need for my a.c in this hot summer... More >

I got a rock in my a.c condensor. Average price at other places that i called was 1200. - 1350. Called and spoke with John T. He totally understand my need for my a.c in this hot summer weather and FAST. He called around a few places and got my a.c going for HALF the average price that everyone else was quoting! He told me my car would be ready the next day at lunch... it was ready before! Great job John T. I appreciate everything and the prompt service! Pros: Everything from the frist phone call to picking my Scion up. Cons: Nothing...
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“Very Tricky”   Ahmed N.

Very bad and tricky Service by David Apotheker at World Toyota. Sends me a email agreeing on price for toyota crolla LE for 14k+Tax+Office fee and @ zero % and than Raised price on me after making... More >

Very bad and tricky Service by David Apotheker at World Toyota. Sends me a email agreeing on price for toyota crolla LE for 14k+Tax+Office fee and @ zero % and than Raised price on me after making a deal. I bought Van from them two weeks ago. great service but not this time. I think Should get rid of David Apotheker before he becomes a loss for World Toyota.
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“So impressed!”   by Jamie Kaye at Citysearch

Provided by Citysearch

I had never had service done at World Toyota but I had heard good things about them. Domus helped me out and was wonderful. The entire staff were friendly and welcoming, the waiting room was... More >

I had never had service done at World Toyota but I had heard good things about them. Domus helped me out and was wonderful. The entire staff were friendly and welcoming, the waiting room was nicely equiped and comfortable and one of the things I observed that I had never seen done is while I was waiting, the cashier came out from behind the desk and came to the waiting room and asked anyone if they needed anything or if they needed an update on the status of their car. I had never seen a service department do that and I thought it was great! Way to go, World Toyota! JK Pros: Friendly and attentive staff Cons: None that I can see
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“World Toyota Rocks”   by emclean07 at Citysearch

Provided by Citysearch

I must say that my experience with World Toyota was incredible. Everyone was so friendly and willing to help. I came in one night after work just before closing and looked around the lot. I was... More >

I must say that my experience with World Toyota was incredible. Everyone was so friendly and willing to help. I came in one night after work just before closing and looked around the lot. I was warmly greeted by Roy within a few minutes. What I liked about Roy was that he was a genuinely nice person and extremely knowledgeable. He was a real pleasure to work with. After I looked around the lot for a little while, Roy invited me back to the new owner's dinner the following Thursday. The dinner was nice, I test drove 2 cars, a 2011 Camry SE and the last 2010 Camry LE (fully loaded) on the lot. The SE was great but the deal I was offered on the 2010 LE was too good to pass up. I came back on the following Monday to hammer out the final details with Roy. World Toyota worked with me on my trade-in and got me more money. I also got 0% financing for 60 months and free maintenance for 3 years! I had a very memorable experience and will definitely come back to World Toyota for my next car. Thank you Pros: Very friendly staff, great prices, all-around awesome dealer Cons: none!
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