The reason most people are having a hard time with Bob is because he does not pay his subcontractors. Bob contacted my cousin to install a project in Arlington, long story short, Bob never paid... More

The reason most people are having a hard time with Bob is because he does not pay his subcontractors. Bob contacted my cousin to install a project in Arlington, long story short, Bob never paid him. He makes crazy excuses about being sick and never returns calls. His guys at his store will totally ignore you. After observing his business practices, I have learned that he pretty much looks for new installers on every project so he can screw the subcontractor and keep the money. This means quality is never consistent and you never know who will really install in your home. You are may also be liable to the subcontractor if he decides to place a lien for never receiving payment from Bob. We have heard horror stories from other people in the Arlington area, PLEASE STAY AWAY.
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I'm the one that recommended All Floors (Bob Williams) to my friend. My friend posted a review here, and said that Bob Williams had been recommended to him, so I felt I should explain. About 8... More

I'm the one that recommended All Floors (Bob Williams) to my friend. My friend posted a review here, and said that Bob Williams had been recommended to him, so I felt I should explain. About 8 or 10 years ago, they floated (leveled) an uneven floor and laid down a laminate "wood" flooring. At that time, they did good work at a good price and in a reasonable amount of time. So naturally I recommended the company. Obviously, times have changed. I am now dismayed at the embarrassment that Bob Williams has caused me. Based on other people's reviews, it doesn't look like this company is still in the service business. If Bob Williams is no longer in the actual flooring business, he should shutter his shop. I am so disappointed to have been made a fool.
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My parents paid Bob at All Floors $5000 to do their hard wood floors and carpet in May 09. With much pushing Bob finally did the hard wood floors, but still has not put in the carpet, even after... More

My parents paid Bob at All Floors $5000 to do their hard wood floors and carpet in May 09. With much pushing Bob finally did the hard wood floors, but still has not put in the carpet, even after sending a letter using a lawyer to threaten a lawsuit. Our lawyer is heavily involved at this point. He has an F rating on the Better Business Bureau. Apparently, he doesn't pay the people he outsources to on time, so he can't get anyone to do his jobs. STAY AWAY.
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He offered a 5% discount if I paid in full upfront to have my wood floors replaced, so I did. Big mistake. That was two months ago, and he's done nothing. He RARELY returns phone calls, and he has... More

He offered a 5% discount if I paid in full upfront to have my wood floors replaced, so I did. Big mistake. That was two months ago, and he's done nothing. He RARELY returns phone calls, and he has broken ALL his promises. He was recommended to me, and had the low bid, so I thought I had a good thing. Wrong! I've asked for my money back, and he wants to charge me for his restocking fee. If he has the wood, why isn't it in my house? So now my lawyer is involved. I cannot recommend this place. H. B.
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I used this company for carpet, tile, wood flooring. They told me the job would take about two weeks and after 20 weeks it still wasn't finished. The details are too drawn out to go into, let's... More

I used this company for carpet, tile, wood flooring. They told me the job would take about two weeks and after 20 weeks it still wasn't finished. The details are too drawn out to go into, let's just say, they're incompetent and unresponsive.
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We contracted for wood floors and paid upfront for a discount - big mistake. He didn't install as promised; we tried to cancel and he wanted to charge us a cancellation fee; and we finally had to... More

We contracted for wood floors and paid upfront for a discount - big mistake. He didn't install as promised; we tried to cancel and he wanted to charge us a cancellation fee; and we finally had to threaten legal action to get the product installed. On top of this Bob wouldn't return calls and complained that he didn't have time to be bothered by our calls to try and get the floors we had paid for. End of story - we finally got our floors installed much later than promised and with much inconvenience but it wasn't worth the aggravation. Even though I've used All Floors several times in the past with good results, something has changed and I'll never use them again.
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Wonderful people with superior skills in installation in tile and wood (what I had done). Great prices!

Wonderful people with superior skills in installation in tile and wood (what I had done). Great prices!
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This little store on Division street carries anything you need to repair or redo the flooring in your home. From hardwood to vinyl to carpet, they've got it, and if they don't have it they'll order... More

This little store on Division street carries anything you need to repair or redo the flooring in your home. From hardwood to vinyl to carpet, they've got it, and if they don't have it they'll order it for you. They also do installs and repairs. We had good interactions with them, and they seemed to be willing to haggle on pricing. They're a great resource if you're planning on buying materials and doing it yourself, and the staff there is always friendly and eager to help.
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