I took an injured cat to them. It wasnt my cat, but it was attacked by a dog in my yard. They wouldnt even look at it. They wanted a hundred dollars just for the visit and an outrageous amount to do... More

I took an injured cat to them. It wasnt my cat, but it was attacked by a dog in my yard. They wouldnt even look at it. They wanted a hundred dollars just for the visit and an outrageous amount to do anything else for it, but Im a college student and of course I cant afford it. I realize you cant save every animal, but when someone brings one to a VET office, they should be able to do something. It was after 9pm at night. Where am I supposed to go and what am I supposed to do if they wont help? Everywhere else is already closed. They charge so much for any of their services, they can afford to at least help an animal in PAIN! Maybe they can justify what they do, but who is so heartless as to turn away from an injured animal and do NOTHING? Especially Veterinarians!
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This place is not only just about the money, but they treat their staff terribly! All they care about is making a buck. They are bigots and all around bad people! I DO NOT recommend EVER taking... More

This place is not only just about the money, but they treat their staff terribly! All they care about is making a buck. They are bigots and all around bad people! I DO NOT recommend EVER taking your pet there. The best thing you can do is take your pet to your regular veterinarian. They will squeeze every last penny from you.
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This place cares only about money. All they ever want to do is run unnecessary tests, and they never perform all of the tests that are needed in one visit. Why? So you have to come back and pay... More

This place cares only about money. All they ever want to do is run unnecessary tests, and they never perform all of the tests that are needed in one visit. Why? So you have to come back and pay for another office visit. I'm changing vets and will never take my dogs there again. There are also so many vets there that none of them really "know" my dogs. They charge an outrageous amount for heartworm medication.
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I took my puppy to this clinic today because he was very sick. He had been throwing up, had diarrhea, and would not eat. When we got to the hospital they took him into the back immediately. When we... More

I took my puppy to this clinic today because he was very sick. He had been throwing up, had diarrhea, and would not eat. When we got to the hospital they took him into the back immediately. When we saw the vet she said that he was doing better than he had been when we first brought him. She gave us hope! She wanted to run tests on him n they came out negative but she said that she was still going to treat it for parvo, even though it came out negative! She threw in another treatment as well "just in case". The nurse hurried into the room and made me signed the release form asap. And when we got our puppy he was practically DEAD, he was not breathing!!! I cannot get that image out of my head. He was in my arms motionless, after they had just told us he was doing better!!! We told the nurse n she took him to the back n the vet came back out and said that he wasnt going to make it. Not even five minutes later he was dead.... All this vet did was tried to get as much money as possible. Even though the puppy didnt make it we still had to pay close to $400. I wouldnt have mind the cost IF the puppy had made it. When she was telling us he died she even mentioned that when we had first brought him, that he was too far along to help him!! Why couldnt she say that at the beginning??? They just put my puppy through more suffering by doing all those tests. This people are heartless. I cant believe there are people like this, how can they live with themselves. I was horrified by their treatment. ALL THEY CARE ABOUT IS MONEY!!!!! I DO NOT RECOMMEND TAKING YOUR PET THERE!!!!!
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I took my puppy to this clinic today because he was very sick. He had been throwing up, had diarrhea, and would not eat. When we got to the hospital they took him into the back immediately. When we... More

I took my puppy to this clinic today because he was very sick. He had been throwing up, had diarrhea, and would not eat. When we got to the hospital they took him into the back immediately. When we saw the vet she said that he was doing better than he had been when we first brought him. She gave us hope! She wanted to run tests on him n they came out negative but she said that she was still going to treat it for parvo, even though it came out negative! She threw in another treatment as well just in case. The nurse hurried into the room and made me signed the release form asap. And when we got our puppy he was practically DEAD, he was not breathing!!! I cannot get that image out of my head. He was in my arms motionless, after they had just told us he was doing better!!! We told the nurse n she took him to the back n the vet came back out and said that he wasnt going to make it. Not even five ninutes later he was dead.... All this vet did was tried to get as much money as possible. Eve
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I recently had to bring Ace in to see Dr. Welch, he was having terrible diahrrea, his eyes were swollen and red and he looked like he was uncomfortable and he was itching. As it turns out he was... More

I recently had to bring Ace in to see Dr. Welch, he was having terrible diahrrea, his eyes were swollen and red and he looked like he was uncomfortable and he was itching. As it turns out he was having allergies. Dr. Welch was wonderfull to us, she even had the assistant call and check on him the next day, thats better than my doctors office. The receptionist even helped me out to the car with the food when we were done. THEY ARE GREAT!!!!
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I work nights and get home around 3am. Of course the first thing I gotta do is take my dogs for a walk. We live by River Legacy Park so the dogs are always sniffing out dead critters. Yea nasty.... More

I work nights and get home around 3am. Of course the first thing I gotta do is take my dogs for a walk. We live by River Legacy Park so the dogs are always sniffing out dead critters. Yea nasty. Well, there was this little white thing they found and I thought it was a dead possum or rat. I walked up and saw it was about a 5 week old kitten. It looked dead and smelled dead. Then it made a sad little meow. I freaked, ran inside and grabbed a towel to wrap it in. I knew the poor little guy was suffering horribly but didn't know what to do. I called them and they let me bring the little guy up there to be put down and stop his suffering FOR FREE. My heart just broke for this little baby. They didn't have to do that. Everyone's in business to make money, but they did this out of kindness. THANK YOU to whoever was working on 08/29/08 at around 4am and sorry for getting so upset, but it just bothered me so much to see that. And if any of my guys need emergency care (God I hope that never happ
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I use the I-20 Clinic because they are close to home and are always open. They also have staff & doctors to treat other animals - they were great with my cat (who was not feeling well and DOES NOT... More

I use the I-20 Clinic because they are close to home and are always open. They also have staff & doctors to treat other animals - they were great with my cat (who was not feeling well and DOES NOT like people) and gave great care to my rabbit, Coco, who unfortunately had to be put to sleep last week. Dr. Garza and the staff were very thorough and explained the details to me very clearly. They were very caring and considerate during this very difficult time for me. I will continue to use them for my cat, plus any other pets that I may get in the future. Also, their prices on Science Diet and Frontline are very comparable to other stores.
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I am so thankful to I-20 Animal Center for the caring and professional service my dog Simon received. I have been to this clinic several times in the past for routine exams and their service always... More

I am so thankful to I-20 Animal Center for the caring and professional service my dog Simon received. I have been to this clinic several times in the past for routine exams and their service always exceeded my expectations. When my dog needed emergency care in the middle of the night I knew exactly where to go. The vets and staff were amazing. My dog is doing great and had no problems since. Thanks to everybody for your help...
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Dr. Garza was incredibly helpful and informative. I feel that she went beyond what her job required in the care and concern for my pet. Although he ended up having to be put to sleep, I appreciate... More

Dr. Garza was incredibly helpful and informative. I feel that she went beyond what her job required in the care and concern for my pet. Although he ended up having to be put to sleep, I appreciate everything that was done in the care of my cat, as well as the genuine concern for myself.
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