Naked Furniture

We ordered a bookshelf and were told it would take 6-8 weeks; it took 11 weeks to arrive and still smelled of varnish, so it's sequestered in another room until the smell wears off enough to put it into the baby's room. Otherwise was fine, but we probably wouldn't order from here again. more

We purchased a very costly home office system and have had nothing but problems with Naked Furniture. First off, they delivered the wrong size curio, so they had to re-order this piece from the manufacturer. No effort was made to expedite this process and I was told I’d have to wait 8-10 weeks with part of my desk missing. I was appalled at this, and I ended up having to wait 17 weeks for the correct curio to arrive which was completely unacceptable! In the meantime, there were many defects with the remainder of the desk. The hinges on the doors weren’t holding, the cabinet doors were way out of alignment, there were gaps between the pieces, the trim wasn’t flush, there were no cabinet door bumpers, the keyboard tray was wobbly, the finish job was very careless with stain slopped all over the metal slides, light spots where putty didn’t take the stain, and glue lines showing. The filing cabinet didn’t have hardware to hold files so that had to be re-made as well. But worst of all was the insides of the drawers: they weren’t finished whatsoever and there were HUGE splinters where the hardware was attached! When the new pieces finally arrived in Oct. (over 6 months later) they were supposed to fix the issues I complained about, but they only address 2 of the 9 problems. On top of that, a shelf was missing from the new curio! Naked Furniture’s service was just as despicable as their product. I called repeatedly to voice my complaints and request a partial refund but nothing was done, so I wrote letters (including photos) and requested that a manager come evaluate the issues. When nobody responded I tried to send the entire product back but was also refused this request so I was stuck with a piece of junk that I paid nearly $4000 dollars for! Please, do not do business with this hoax of a company. They are not a member of the Chamber of Commerce or the Better Business Bureau- I guess it’s no surprise. They don’t care if their customers are satisfied and they certainly do not run a decent business. Please tell everyone you know to boycott this establishment so that others don’t end up as angry and dissatisfied as I am! more

This furniture store is really cool, but very pricey. Excellent quality and craftsmanship and everything is REAL WOOD, no pressboard or fake stuff. You get to pick your finishing option on you you want the piece to look and they also do upholstery as well. Plenty of parking in the strip mall where the shop is located and they have evening hours. I think you can finance purchases as well. Good place to go for a good piece for your home of office. more

Naked Furniture is an absolutely great store where you can get all kinds of furniture to complete your dream house. You can buy the furniture in either a finished form or in an unfinished form. If you choose the latter, then it will be a lot less expensive, but at the same time, you will have to finish the furniture yourself. The staff here is great. more