I took my shih-tzu to VCA Woodland for the second time since I moved to AA and it will be the last!! I visited them for a regular check up and vaccination update. I happened to mentioned she had wax... More

I took my shih-tzu to VCA Woodland for the second time since I moved to AA and it will be the last!! I visited them for a regular check up and vaccination update. I happened to mentioned she had wax in her ear for > 1 yr and previous diagnosis of ear yeast infection and that was it....They swabbed her ears and did a cytology: $46 that showed bacteria? and yeast? They swabbed her ears with a cotton swab and a solution: $25 and then recommended treatment with antibiotics $36 and a wax remover $12. Grand total: $286. I'm clearly not a veterinarian, but as a Pediatrician, this diagnoses made NO sense at all. The only pro is that the staff is very friendly, but they have to, so when you get a bill like this you don't storm out of their office. I would not recommend them at all.
Less

Although they have nice facilities, I was not impressed by the customer service at VCA Woodland. The veterinarian (I can't remember which one) spoke to us like we couldn't understand basic english.... More

Although they have nice facilities, I was not impressed by the customer service at VCA Woodland. The veterinarian (I can't remember which one) spoke to us like we couldn't understand basic english. When we couldnt get an appointment, they told us just to drop him off and they'd squeeze him in -- yet failed to inform us of the boarding charge that we'd incur. Although it makes sense -- I would have waited for an actual appointment if I had known I'd be charged 15 bucks for them to throw him in a cage for the day. The staff doesnt communicate well -- I end up having to re-tell my story to 3 different people. I always feel like they're selling to you there, regardless of whether or not your pet needs what they're offering. Overall, I'm sure their care is fine (they misdiagnosed my cat, and had us pay 40 dollars for antibiotics that were unneccesary -- but that could have been a fluke), but customer service did not impress me, and I hate going to a vet that I feel cares more about m
Less

I used to take my cat to be seen there. The staff are very friendly and nice. They always take time and care to examine my dog. The only cons i have with them is the charge seems to be a bit... More

I used to take my cat to be seen there. The staff are very friendly and nice. They always take time and care to examine my dog. The only cons i have with them is the charge seems to be a bit expensive. For example, one time i took my other dog there for some coughing and they recommend to do a bunch of test, costing around 200-300. I guess it could be the norm. But later, I took it to another local vet and they said it's just normal kennel cough and prescribe him with some medication and my pooch was well in a few days. So, it could be they like to do a lot of test, or they are looking to make money on things. Though i'd say the staff there are friendly and nice.
Less

We have taken our Malamute there numerous times in the past. They are always sweet and gentle in their approach to him. My mother in law has also taken her dog there as well. The deal well with... More

We have taken our Malamute there numerous times in the past. They are always sweet and gentle in their approach to him. My mother in law has also taken her dog there as well. The deal well with tempermental dogs as my mother in laws dog was one. The prices are reasonable and the time to get an appointment never was too long. They even have boarding which is a plus! We plan on taking our pets there in the future as well!
Less

The staff at Woodland Animal Hospital are absolutely wonderful with tempermental dogs. My little boy objected to being groomed. Without resorting to muzzling him, they were able to deal with his... More

The staff at Woodland Animal Hospital are absolutely wonderful with tempermental dogs. My little boy objected to being groomed. Without resorting to muzzling him, they were able to deal with his long hair that had become matted. He actually looks forward to his Dates with his groomer.
Less