I have been going to Salon XL for several years and see the owner, Charlie. I cannot say enough good things about this salon and Charlie herself. I have been treated wonderfully there! I have had... More

I have been going to Salon XL for several years and see the owner, Charlie. I cannot say enough good things about this salon and Charlie herself. I have been treated wonderfully there! I have had so many compliments on my hair since I have been going there. . My color looks the best it has ever looked and they are always doing their best to pamper their clients and make them feel welcome. I have had other hair stylists in Ann Arbor ask me who was doing my hair because it looked so good. Once I was not completely happy with my color and Charlie had me back as soon as I could get there to change it. I have had two other friends go there and they would tell you as well that it is the best their hair has ever looked. I think anyone who reads these reviews can see that someone has a personal vendetta against the salon - how unfortunate that they choose to take that out in such an adolescent way.
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I must say first and foremost that I have a VERY strong reason to believe that all the reviews on here past 2006 are written by the staff members. There were no reviews for like 2 years and all of... More

I must say first and foremost that I have a VERY strong reason to believe that all the reviews on here past 2006 are written by the staff members. There were no reviews for like 2 years and all of a sudden in the past month there are several. Also last time I was there, I heard the girls talking about citysearch. I have had my blonde hair colored 3 times by the salon owner, Charlie. I found her to be rude and snobby. She constantly interupted me every time i spoke and made some very stuck up comments (ex "I wouldn't even get out of bed for $40,000 a year). She got mad at me when I told her I didn't want to have it cut this last time around and rolled her eyes and shook her head. My blonde always turns out really grey/ashy with purple tones in it whenever she colors it. She also charges an arm and a leg, $280 for a bleach and tone last time i was there. Its normally $140 but because I asked her to run some toner through my ends which took about 5 mins, she charged me double. For that price it should look AWESOME and instead I had to run to Sally's and try to buy some product to fix it. I was in NY a week later and got my hair cut by a celebrity stylist, she was SHOCKED that someone let me leave their salon with my hair color that bad. They all looked at my hair and agreed that it was very patchy and had several weird colors in it. I now go to a diff salon in the Ann Arbor area and they actually all knew right away who Charlie was and said she has a reputation for being b****y and they get alot of ex Salon XL customers. DON"T GO TO SALON XL and if you do, do not book an appointment with Charlie. Some of the other ladies seem lovely but Charlie's attitude always ruins the atmosphere. Pros: Cute salon, have nice products Cons: Rude owner, poor colorist skills, pushy, overpriced, unprofessional atmosphere
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I shouldn't have any hair left. Seriously - I do something for color every single time I get my hair cut. Its only because the talent of the lovely ladies at Salon XL that I have any hair let... More

I shouldn't have any hair left. Seriously - I do something for color every single time I get my hair cut. Its only because the talent of the lovely ladies at Salon XL that I have any hair let alone very healthy and pretty (if i do say so myself) long locks. A lot of people seem shocked about the "song and dance" with Kerastase but Salon XL ladies are professionals... they suggest items that will keep your hair healthy and strong. If you don't want to buy Kerastase, don't. But again, if I am spending dollars on gorgeous color and cut then I want to best products on my hair all month round (not just the day of my salon visit).
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This salon is one of Ann Arbor's best kept secrets. Rather than spending a fortune on promoting itself the salon centers more on continuing education and setting the trends. The salon owner is the... More

This salon is one of Ann Arbor's best kept secrets. Rather than spending a fortune on promoting itself the salon centers more on continuing education and setting the trends. The salon owner is the first board certified hair colorist in Ann Arbor and requires her stylists to achieve the same level of certification. They carry the industries best product line - Kerastase. There are plenty of good hair salons in Ann Arbor, but I prefer the best - and this place is it. Pros: Best product line Cons: Parking never easy in Ann Arbor
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Who ever said bigger is better. Great things come in small packages and this is the case for Salon XL. Bright and cheery with skilled stylists and top of the line products. Why go any place else?

Who ever said bigger is better. Great things come in small packages and this is the case for Salon XL. Bright and cheery with skilled stylists and top of the line products. Why go any place else?
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When it comes to my personal presentation my hair is a number one priority. How comforting to know that my colorist is a master at their craft. I give this salon my heartiest reccommendation. I find... More

When it comes to my personal presentation my hair is a number one priority. How comforting to know that my colorist is a master at their craft. I give this salon my heartiest reccommendation. I find the cost for services consistant with other salons of similar level in the Ann Arbor area. Parking is convenient as well - right across the street!
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I travel all over the country and am constantly complimented on my hair, which is very much due to the talent of the owner, Charlie Adams, and the great hair products they offer (Kerastase). The... More

I travel all over the country and am constantly complimented on my hair, which is very much due to the talent of the owner, Charlie Adams, and the great hair products they offer (Kerastase). The salon and its talent are hard to match anywhere (LA, San Fran and NYC - have looked). This is where you go to emerge as a totally transformed and reinvigorated being. I don't trust my hair to anyone else.
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I have been going to Salon XL for years and have seen first hand that they treat their customers with the best service you can hope for. The prices are comparable to other Ann Arbor salons and the... More

I have been going to Salon XL for years and have seen first hand that they treat their customers with the best service you can hope for. The prices are comparable to other Ann Arbor salons and the value is well worth it! The stylists are total experts and give great recommendations. The atmosphere is so cool- very whimsical and colorful. They pay attention to every detail and I always leave feeling rejuvinated. They are great at educating you on what they are doing and how to do your hair at home. The Kerastase products are a little more expensive than I was used to, but they really make a big difference and they last forever. Overall, great salon experience!
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I have been going into Salon XL for over 6 years and I wouldn't hesistate to recommend them to anyone. I told my best friend to go there and she has also been a client for years. It is so obvious... More

I have been going into Salon XL for over 6 years and I wouldn't hesistate to recommend them to anyone. I told my best friend to go there and she has also been a client for years. It is so obvious that the salon makes the customer's experience their top priority. They somehow make you feel like a part of the group from your very first visit without compromising professionalism. The atmosphere is really unique for a salon and manages to be both comfortable and upscale. The stylists are so skilled in cutting and coloring, they make recommendations on what would suit you best and really listen! The products seemed a little expensive at first, but they go so far that you end up really getting a lot out of each product- plus they make your hair feel amazing! If you are looking for a great salon where you can be yourself and get an amazing look, this is the place for you.
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I agree with the common thread throughout these reviews! Salon XL is fantastic! I've been to a million salons in my time, and know what sets this salon apart from the rest: Talent, Management and... More

I agree with the common thread throughout these reviews! Salon XL is fantastic! I've been to a million salons in my time, and know what sets this salon apart from the rest: Talent, Management and Leadership. Charlie has made going to the salon a unique and delightful experience. This salon is fun, energetic and innovative...nothing short of extraordinary! Pros: Creative and knowledgable stylists Cons: None
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