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The staff is always friendly and they are very helpful when it comes to filing my insurance and even working with me on a payment plan. The dentist, Dr. Hepler is a great dentist. He has done some... More
The staff is always friendly and they are very helpful when it comes to filing my insurance and even working with me on a payment plan. The dentist, Dr. Hepler is a great dentist. He has done some routine dental work and some cosmetic work for me and I am very pleased with all of it. If you are looking for a new dentist, this is a great one! The staff is great, the location is great, and the prices are comparable to the rest of them in the area except he offers all of the high tech stuff...so you feel like you are getting more for your money! Good Luck!
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You read about in, but don't think it will happen to you. I had a tooth that broke and needed it fixed. The used car salesman approach was used to try to get me to do a lot more work. I only wanted... More
You read about in, but don't think it will happen to you. I had a tooth that broke and needed it fixed. The used car salesman approach was used to try to get me to do a lot more work. I only wanted to get the one tooth fixed and it came to $1188 that they wanted up front, even though I had insurance. When I went they put a crown on the wrong tooth, the one next to the tooth that needed done, then refused to apologize or make retributions for their error, saying the other one needed done more. Basically a cover up. Fortunately it was not a kidney. It was emphasized that I was going overseas, hence the rush to get the broken tooth done. I am now getting on a plane with a broken tooth that I will need to get fixed overseas. The staff are also rude and incompetent. I believe the communication between them and the dentist does not exist. This office is like a morgue. If you are in a rush you are advised to wait rather than go to this office. We are new to the area, and now we will ask around and get references for my family for a dentist, maybe its a blessing before they destroy a whole families teeth.
Pros: None
Cons: Everything was bad
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