|
6 months ago, my computer crashed. Took it to Geek Squad where they told me they could fix it in store. They promptly shipped it off without authorization by me, then refused to return my hard... More
6 months ago, my computer crashed. Took it to Geek Squad where they told me they could fix it in store. They promptly shipped it off without authorization by me, then refused to return my hard drive. They do not, cannot, will not answer the phone. I finally got my hard drive replaced in August and am STILL waiting for my data recovery. I will NEVER do business with Best Buy again.
Pros: None
Cons: Terrible Customer Service, Rude Rude Rude!
Less
|
|
Waisted time and energy - Called three times no one answered the phone 2 out of 3 times on hold over 5 minuetes on each call. On the trird try got bounced all over the store!!!
Pros: NO PHONE... More
Waisted time and energy - Called three times no one answered the phone 2 out of 3 times on hold over 5 minuetes on each call. On the trird try got bounced all over the store!!!
Pros: NO PHONE CUSTOMER SERVICE
Cons: Can not ask about products before driving there..
Less
|
|
We have been very happy with Best Buy on North Point. Very clean and well laid out store make browsing and buying easy. The salespeople we have dealt with can answer questions and are... More
We have been very happy with Best Buy on North Point. Very clean and well laid out store make browsing and buying easy. The salespeople we have dealt with can answer questions and are knowledgeable about the products.
Less
|
|
Best Buy is one of those places where you can find new items evertime you vist. I love that places all of my computers and T.V.s come from there. It is a place I will contunie to vist.
Best Buy is one of those places where you can find new items evertime you vist. I love that places all of my computers and T.V.s come from there. It is a place I will contunie to vist.
Less
|
|
Best Buy has electronics that are high in quality and durability, along with a staff that can tell you what all the buttons mean.:) You can also find DVDs and CDs at affordable prices, as well as... More
Best Buy has electronics that are high in quality and durability, along with a staff that can tell you what all the buttons mean.:) You can also find DVDs and CDs at affordable prices, as well as upgraded cell phone models.
Less
|
|
They have a very nice rebate system on alot of thier computers and lptops, but some of their things are just very overpriced.OVerall i love the help they give you nad costumer support.
They have a very nice rebate system on alot of thier computers and lptops, but some of their things are just very overpriced.OVerall i love the help they give you nad costumer support.
Less
|
|
This is a very nice and big best buy store, customer associates are very friendly. The layout of the store is nice and items are very easy to find. The associates here are very helpful in... More
This is a very nice and big best buy store, customer associates are very friendly. The layout of the store is nice and items are very easy to find. The associates here are very helpful in electronics and cameras.
Less
|