Model Hardware, if I'm not mistaken, is part of the ACE hardware franchise, at least by logo. The feel of it is very independent, however. I've gotten keys and chains cut for locks, and the people... More

Model Hardware, if I'm not mistaken, is part of the ACE hardware franchise, at least by logo. The feel of it is very independent, however. I've gotten keys and chains cut for locks, and the people have been very helpful and cooperative, though sometimes a bit aloof. At times, especially when getting keys made, some of the employees are better than others. Some of them won't look as closely as they need to, leaving you with a key that will not unlock your door. The older woman is the best...she's the only one who knew that if a key was too long, all you had to do was turn it over and cut the tail off backwards. Go to her first for all key making!
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