They did a big job for us, did it perfectly, and we settled the bill immediately.

They did a big job for us, did it perfectly, and we settled the bill immediately.
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We had our sink fixed by them in November 2004 and they did a good job. The problem was with the bill. We did not hear from them and did not receive an invoice. Shortly after the sink was... More

We had our sink fixed by them in November 2004 and they did a good job. The problem was with the bill. We did not hear from them and did not receive an invoice. Shortly after the sink was fixed I gave birth to our first child so as you can imagine we were a bit preoccupied. :) Then all of a sudden we get a notice from them reporting us to a collection agency. My husband called them and asked why they did not send a bill, and the person on the other end of the phone flat-out lied. He said that they called our house at least three times. As I said above, right after we had the sink fixed I gave birth to my son, so I was home all day, every day for three months straight and there was NO phone call from ANY plumber, EVER. So IMO they are dishonest and sneaky and I won't be going back to them or recommending them to anyone. The sad thing is that Consumers Checkbook recommends them. Well we know differently!
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