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Wow what a great job High Desert Flooring did for us. My wife and I had looked at alot of flooring stores. We went to all the big stores and then 4 or 5 flooring stores. We found High Desert by a... More
Wow what a great job High Desert Flooring did for us. My wife and I had looked at alot of flooring stores. We went to all the big stores and then 4 or 5 flooring stores. We found High Desert by a recomendation from a freind at church. We went to the store and was taken back by the selction. The salesman we had was very good at finding out what we needed. They gave us a free quote. The price was below most of our bids. They installed a Cherry wood floor fro Kahrs in our living room that looks great. The installers were pro's. Thank you High Desert you are the best in town.
Pros: Great selections, price and quality.
Cons: none
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We had wood flooring installed 6mths ago. Just after 3mths the wood started to seperate severly, there was face cracking, and a sink hole in our living room due to the contractor not leveling the... More
We had wood flooring installed 6mths ago. Just after 3mths the wood started to seperate severly, there was face cracking, and a sink hole in our living room due to the contractor not leveling the subfloor. We spent $7500 on our flooring that is now damaged because of High Desert poor product and bad install. They blamed us the consumer after we payed out of pocket to have 3 other professional prove that High Desert was at fault. They were dishonest and between the owner of High Desert, the contractor and the distributor we the consumer were taken to the ringers. There are better companies out there who will stand by their product and install, High Desert is not one of them.
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This company states on their website that they will guarantee their installation of their products. Well lets just say that after 3mths of the install of our wood flooring it began to seperate... More
This company states on their website that they will guarantee their installation of their products. Well lets just say that after 3mths of the install of our wood flooring it began to seperate heavily, the topcoating was peeling off, we have a sink hole in our living room from the installer not properly leveling off the subfloor. They pretty much took no ownership for the poor product and bad install done by their independent contractor. They blamed us the consumer. We had 3 professionals dispute their claim on our time and dollar and still after these professionals stated in paper that our flooring was a bad job, they refused to correct the problem. Now we have a 6mth floor that is falling apart and due to their neglience our warranty is not being honored by the flooring manufacturer. Avoid this company, they are dishonest, there are better companies out there.
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A few months back, we had some water damage to our wood floor in the kitchen. These guys came out and repaired the area and you can't even tell it was fixed - it looks good as new! Awesome prices... More
A few months back, we had some water damage to our wood floor in the kitchen. These guys came out and repaired the area and you can't even tell it was fixed - it looks good as new! Awesome prices and service.
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