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chateausuites.com - South Lake Tahoe, CA - Reviews page 1 - Judysbook

chateausuites.com

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965 Park Ave
South Lake Tahoe, CA 96150
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(530) 541-0356
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Do NOT stay here!! After a long drive, my two girlfriends and I checked in, only to find that we had been given a smoking room with one bed, after my friend spoke with the manage...

Stay away from the Chateau! 9/4/2006

Do NOT stay here!! After a long drive, my two girlfriends and I checked in, only to find that we had been given a smoking room with one bed, after my friend spoke with the manager on the phone the previous week and requested a non-smoking room with two beds. The manager's wife apologized and changed our room to one with two beds, but upon entering, we saw that the room hadn't been cleaned yet. We went back to the office where we were informed that the maid wouldn't have time to clean the room that day, and we would have to go to a third room. We were finally unpacking, exhausted, when the manager came to the door and screamed at my friend, accusing her of lying to him on the phone about the reservation, and told her he didn't appreciate us giving his wife "attitude" when we asked for a room change. We were all so shocked and frightened, that we packed up our bags and got the heck out of there. This guy needs anger management therapy and should not be in the hotel business. Go to the Travelodge up the street - they're much nicer there! Pros: location Cons: the manager! more
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