I took my cousins from France here. There was a long line, but it moved very quickly. This two floor eatery has a fast turnover. We took a long time with the menu because we had to translate (try describing a waffle to someone without knowing the word in French) which bothered our waitress. We ordered 5 items for 6 people expecting typical Soul Food portions, which also bothered the waitress. Our food took an hour to arrive and I feel that it was because of the waitress, perhaps waiting to put in our order. Since we wanted everyone to try everything, I asked for extra plates. The server brought 1 bread plate. I asked for four more dinner plates. He returned 5 minutes later with 1 dinner plate. Rather than explain it again, we just made due with the rest of our bread plates. The food is good. Everything is a little sweet, the collard greens, the waffles, even the Mac and Cheese was a little sweet. The catfish disappeared in seconds and the BBQed and fried chicken delighted. Unfortunately, 18% gratuity is included for a group of at least 5. If it wasn't I'd have reflected my dissatisfaction with the service there. I will definitely return, at least for take out. If the service disappoints again, then I will take my business elsewhere. Prices are good. Including tip and sodas, we spent $15 per person. Portions are good too, not too large, like other soul food restaurants. One entree per adult will be enough food, to be certain. Also, cornbread was DELICIOUS.
Pros: Food is delicious, portions are reasonable, prices are great, line moves quickly
Cons: Slow service, inattentive servers