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Zenni Optical - Novato, CA - Reviews page 1 - Judysbook

Zenni Optical

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448 Ignacio Blvd
Novato, CA 94949
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(800) 211-2105
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Zenni Optical - Novato, CA

Reviews

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Best

Just received my first pair of glasses from Zenni. They arrived on time as promised. I am very happy with the selection of frames at terrific prices. To some extent, the glasses a...

Worst

Shoddy work not worth the cheap price. We ordered two pairs of glasses with an identical prescription. We received two pairs of glasses with slightly different prescriptions. ...

They have an acceptable margin of error when they make your lenses! 6/3/2015

Shoddy work not worth the cheap price. We ordered two pairs of glasses with an identical prescription. We received two pairs of glasses with slightly different prescriptions. When worn, one pair would result in slightly blurred vision, dizziness, etc so we took them to an independent retailer and sure enough the axis on both lenses was off slightly (on the messed up pair). We contacted customer support and sent the glasses back. After a month or so they came back to us (after we had to ask them what is going on) and said the glasses were fine. We asked about the difference in prescription and they said they would test them again. Finally got back to us that the glasses were within an acceptable margin of error. They have an acceptable "margin of error" when producing glasses to match a prescription. In other words, what you order is not necessarily what you get - but that is just fine. You'll "get used to them." more
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Editorial

  • Online eyeglass retailer offers durable, stylish and inexpensive eyeglasses through their exclusive Zenni eyewear brand.

  • 2/27/2008 Provided by Citysearch

Additional information

  • Payments:

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