I also chose this salon due to the advertising of it being one of Roanoke's best salons. The atmosphere is very nice, my stylist herself was very courteous, the salon owner, however, was pushy, brash and took over the whole process. My color turned out horrible (truly truly horrible) and the salon owner even made a couple snide remarks. I ended up paying $250.00 for a horrible job, being insulted, and pressure sales. I'm normally happy if you just get a decent color and cut, not too hard to please, but this was for a special event, and I was extremely disappointed. I will neither return, nor recommend this to any of my other discerning friends! In general, this place is a ""rip-off"". BTW- I overheard several stylists complain about the owner, and likely the good talent that is there, doesn't stay long due to being treated that way.
Pros: Stylist (my particular one) was very pleasant
Cons: Owner- rude and insulting, Price- ridiculously high for the results, HIGH PRESSURE SALES!