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Zales The Diamond Store - San Diego, CA - Reviews page 1 - Judysbook

Zales The Diamond Store

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366 Horton Plz
San Diego, CA 92101
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(619) 234-1496
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Main categories:

Jewelry

Related categories:

Retail Shopping

Reviews

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If you are looking for a giant headache, a huge hassle and dispicable customer service - ZALES IS THE PLACE FOR YOU!! I've tried working with Horton Plaza, Mission Valley, UT...

Pick another jeweler 10/20/2008

If you are looking for a giant headache, a huge hassle and dispicable customer service - ZALES IS THE PLACE FOR YOU!! I've tried working with Horton Plaza, Mission Valley, UTC and Parkway Plaza. I had the most sucess at Parkway Plaza after making about 6 calls to get in touch with an Assitant District Manager. They now have a policy that when you drop off for a repair it will take 15 days instead of the former 2-3. Good luck trying to find a competant person or even someone to talk to. Most everyone I talked to was clueless and was not offering up any help at all. I guess they don't like dissatisfied customers so they try to ignore them. I wouldn't purchase anything from this store again... more
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Editorial

  • In Short
    Despite its ubiquitous presence alongside every other generic mall store, this chain carries surprisingly sophisticated baubles and beads. Cultured pearl necklaces, dazzling emeralds and a variety of birthstone bracelets beckon from their cases, while budget-priced diamond heart pendants in 10-carat gold are an affordable option. Personalized pins, key rings, money clips, cuff links and tasteful men's rings round out the selection.

  • 6/20/2008 Provided by Citysearch

Additional information

  • Payments:

    Master Card, Discover, Visa
  • Neighborhoods:

    Central San Diego, Horton Plaza, Central

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