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Zales - Atlanta, GA - Reviews page 1 - Judysbook

Zales

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3393 Peachtree Rd NE Ste 3112
Atlanta, GA 30326
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(404) 841-0733
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Main categories:

Jewelry

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Retail Shopping

Reviews

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I would never use Zales again after my experience. I bought my wedding band from them and because my engagement ring was an odd shape I had asked them what I could do to get the ...

Liars 10/1/2007

I would never use Zales again after my experience. I bought my wedding band from them and because my engagement ring was an odd shape I had asked them what I could do to get the two to fit. They informed me that they could create a shadow band to put both rings together. I agreed to this and they stated they would call me in 2 weeks to let me know it was done. Needless to say they never called. I called to check what the status was and got a HUGE run away. Basically they never started to work on it and said it would be another 2 weeks. This was not acceptable because my wedding day was in 3 weeks and who knows if it would be done in time. I asked for a discount for being inconvenienced. I was told by a sales associate because the manager refused to call me he could give me 5% off. What a joke. I told them I would be on my way to get my rings back and when I showed up they didn't even have them ready and gave me the excuse that the jeweler had just started working on the shadow band. They are shady and I find it's poor business that the manager couldn't even contact me especially since he was the one who took my rings and order! Pros: non Cons: Liars, poor customer service, shady pratice more
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Editorial

  • In Short
    Despite its ubiquitous presence alongside every other generic mall store, this chain carries surprisingly sophisticated baubles and beads. Cultured pearl necklaces, dazzling...

  • 1/16/2008 Provided by Citysearch

Additional information

  • Neighborhoods:

    Lenox Superblock, Northside

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