I have had my kids' portraits done by Yuen Lui since my oldest daughter was born seven years ago. At that time, I felt that they did a good job of capturing quality photographs and the portrait plan made the cost reasonable. I also liked being able to take the 3x5 proofs home with me to decide what I wanted to order.
Now, with the changeover to digital, the only proofs available are of terrible quality. They appear to be printed on an inkjet printer on cheap copy paper and are so grainy i find it nearly impossible to determine what to order. Additionally, the prices under their "plan" have become high enough that I just don't think it's worth it.
The one other thing that bugs me is that, after seven years, we are still seeing the same tired backdrops and props that were used when we first started going to Yuen Lui. C'mon, it's time to invest in a new, more current look!