Yellow Cab

TERRIBLE taxi company with DISHONEST Drivers. The drivers will take advantage of you every chance they can to increase their fares. This dishonesty goes deeper into the company as I left a bag in the cab, called the lost and found 7 times and never received a call back. This was after I waited the absurd waiting period of 5 business days. I can only assume that the lost and found sells your lost items on ebay and if they don't sell in 5 business day you may be luck enough to get a call. I even stopped by the office twice during the lost an found hours and never met the person in charge of the lost and found, which was always in some office that no one could get into. more

Imagine the tax dollars they could be contributing to the economy. When I lived in Austin, I drove a cab and paid taxes on what I earned, but 90% of cab drivers do not pay them. there are also alot of cab drivers from other countries whose visa's are expired. more

I took a cab from downtown recently, and upon arriving home, I asked the driver to add over 20% to the total. Not only did he not say thank you, but the next morning, I saw three separate charges (all different totals) on my card. I immediately called the company to clear it up, and they promised to refund two of those charges (they said the driver was getting ""duplicate charge messages"", imagine that). This morning, I see a 4th charge on the card for a completely different amount. These charges are now totaling more than $220, and I have had to cancel my credit card and dispute the them, because I cannot get through to their accountant. I looked on the BBB site and noticed they have an ""F"" rating, as they've had at least 4 other complaints this past year, one of which was ignored. I would venture to say this happens more often than the ratings would indicate, as not everyone follows through. I will definitely avoid using this company in the future. Pros: Clean vehicles, usually on time Cons: Fraudulent accounting more

I have used American Yellow Checkers a few times in the past. I have to hand it to them, they are very prompt, the cabs are clean and I have always had the best conversations with their friendly drivers every time! They just make that ride home a little bit better. more

manwich wrote; Pros: its a cab company more

At approximately 2:45 PM on Wed. 08-05-09, I was driving North on IH-35 toward my home in Round Rock, TX, and was just coming into the South end of Round Rock, when I saw a Yellow Cab (Mini-Van) whipping in and out of traffic, and at one point, was doing approximately 90 miles per hour. He cut in front of a number of vehicles, in effect ?cutting them off.? Cons: Extreme Safety Hazard more

One of the drivers got road rage when I didn't excelerate my automobile the millisecond the light turned green. After honking and swerving violently into traffic trying to get next to me, he threw an empty glass bottle in my passenger window which collided with my 14 year old daughter's head and zoomed off in a cowardly escape. I didn't get the number of the cab because I was tending to my injured daughter, so I suppose they win...this round. All I can do now is ask you, the good citizens of Austin, to spurn Yellow Cab as you would a rabid dog or pedophile, and maybe write some angry letters as my family and I are planning to do. Thank you. Cons: Bottle thrown at kids more

Ask for Mike cab 370. This driver is nice and curteous. Unlike some others who tend to be just plain rude. more

Well, for the second time in a row, I was stood up by Yellow Cab. We made reservations for New Years at 11 in the morning for someone to pick us up at 9:45 at night. They told me since it was a busy night, they might be a little late. By the time 10:30 rolled around I started calling them. Since it was New Years, it took forever to get someone on the phone. When I did, the dispatcher informed me that she would buzz the driver. They still never came or even called. I understand it was a busy night, but don't accept reservations if you aren't going to show up!!!!! We finally ended up getting Austin Cab Company on the phone and they had someone there for us within 10 minutes. If you want to actually get to your destination, call Austin Cab Company and do not us Yellow Cab!!! Pros: I don't know because they never showed up Cons: They don't keep reservations! more

I had trouble understanding the driver, first off. He needs to learn to speak clearly for a start. Pros: Not much Cons: Not easy to hail a cab these days, had to go to a hotel to get one. And the driver not nice more

I'm done with you, Yellow Cab. YOU ARE HORRIBLE.. Pros: Nothing at all Cons: Horrbile - not kidding and just filling this field out more

I've both driven a cab and used them on a regular basis. They CAN be unreliable if in a bad part of town. They can also be unreliable during special events like the ACL festival. This is why when you find a good driver you ask for his card, and tip well for good service. It is much better to be able to call your driver on his cell phone then rely on a third party. Pros: Call a drivers cell phone, not the company. Cons: Take your chances with the company more

I've lost count...Call me stupid, (I tend to give people additional chances) but I attempted to use these guys for more than six months, and I have had many cases where they didn't even show up, they showed up and didn't call and left, and more. My latest (and last!)? Two very important clients needed to get to the airport, I called way ahead of time, the pick up was scheduled, and then they didn't show up. When I called to find out where the taxi was, I was informed that there were no cabs. They didn't even bother to let me know, I had to call THEM! My clients had to flag a taxi down at the street, a very difficult thing to do in Austin. If anyone knows of a reliable cab, it would be great if they posted the name. Pros: NONE! - Large name? Cons: MANY! more

Good people. Highly recommend! Had to take a late night ride and got an awesome driver, very friendly, personable, and not at all worried about how much money he would or would not be making. Yellow cab delivers. Thanks! Pros: Friendly personable service, arrived early, enjoyable ride. Cons: zero more

Please do not take this cab. The Driver was harassing and asked me personal questions. He was very intrusive in my private life and tried to ask me out. Take Yellow Cab, because they have higher standards and are more professional. more

More than once I had to drive myself to the airport because they didn't show up. Today they didn't show up twice! They caused me to miss one flight so I scheduled a later flight and later taxi and they didn't show up again! They come to my house on a regular basis, they know where it is, I'm in their system with directions and they still fail to show up twice in one day. Again, this was not the first time I had to drive myself to the airport because of these idiots. You simply can not depend on them. Pros: Can't think of any. Cons: Drive too slow., can't follow directio, unreliable. more