I live four blocks from Yangtze and work less than 2 miles away. Yangtze used to be my favorite sushi spot and I ordered food from there at least 3 to 4 times a week, but I don't think I will ever eat there again. I ordered food online for lunch one day for myself and some coworkers. After an hour and a half when it did not arrive, I called and was told the food was on its way. After another 30 minutes with no delivery, I called again and was told again my food was on its way. This time I asked for the manager because that wasn't possible since my office is less than a 10 minute drive from the restaurant. When the manager got on the phone, he told me they never received our order because the fax machine was broken. This is after I had been told twice that it was on its way! By now, the whole office is hungry. After I told the manager what happened, he did not offer anything except to redo our order. It was ridiculous! Instead of apologizing and giving us the food for free as any respectable restaurant would do after such a mishap on their part, he sent the delivery guy over with two free 50cent sodas. I can't believe this is how they would treat someone who is such a loyal customer to them.
Pros: Cheap sushi, friendly delivery guy
Cons: Bad service, horrible management