I lived in Japan for several years, and while I wouldn't call myself a yakitori expert, I know my way around a skewer of cooked meat well enough. Yakitori Totto was so bad that I felt compelled to create a city search account just to vent. The venue is small and not well ventilated. The wait staff was ""difficult"" to say the least... they turned down my requests for mustard, miso, and mayo because the food was so tastesless. I told them I didn't care about an extra charge, but they were all holier-than-thou about store policy. How about the policy that you give the customer what he wants? When they finally gave in to the miso request (my polite Japanese friend was doing the negotiating too), the quantity they gave me was about the size of a nickel and they charged me $1. They tried to charge us for rice that they never brought, even though we ordered it. And they weren't apologetic at all. Then let's talk about the food... even my Japanese friend thought the food was bland. At least they didn't overcook it. The value is absolutely terrible. You get one skewer for about $3-10. You walk away feeling hungry and cheated. I hope this place goes out of business, I really do. Giving them business is essentially telling them that it's OK to feed you overpriced food and treat you like... a piece of brown fecal matter.
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